At a Glance
- Tasks: Deliver exceptional customer service and create memorable shopping experiences.
- Company: Join Away, a celebrated brand passionate about travel.
- Benefits: Competitive pay, supportive culture, and opportunities for personal growth.
- Why this job: Be part of a community that values travel and connection.
- Qualifications: Retail or customer service experience and strong communication skills.
- Other info: Flexible hours with opportunities to grow within a dynamic team.
About Away
We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.
Join The Crew
We are hiring a Part-Time Sales Associate to join our London, Seven Dials team. Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world-class service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community.
This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We’re looking for candidates that are excited to provide best-in-class support to all of our customers from their arrival, and until their departure. To support the needs of the business, we are seeking candidates that have the ability to work evenings, weekends, and holidays. Should you need a scheduling accommodation, please let your interviewer know.
What you’ll do as a Sales Associate
You’ll embody our brand standards and core values by consistently delivering best-in-class, exceptional customer service to every person, every time.
You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection.
You’ll consistently meet individual KPI expectations and sales goals.
You’ll pursue and maintain the highest level of product knowledge and expertise, guiding our customers through an Away focused shopping, product and sales journey.
You’ll maintain the integrity of the store and uphold our visual standards.
You’ll facilitate in-store programs and events, as needed.
You’ll assist with any necessary processes and procedures to ensure optimal store operations.
Who you are
You’re an excellent communicator, collaborator, and teammate with a passion for and past experience in retail, customer service, and/or hospitality.
You’re reliable, effective, and contribute to the overall business success.
You’re resourceful, solution oriented, and committed to achieving your goals.
Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift.
Ability to stand/be on feet for extended periods of time throughout the duration of a work shift.
Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift.
Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.
Who We Are
We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings.
We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.
We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.
What We Offer
Pay Range: £14.00 hourly
EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.
Sales Associate, Seven Dials (Part-Time) employer: Away
Contact Detail:
Away Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate, Seven Dials (Part-Time)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Away's mission and values. This way, you can show how your passion for travel aligns with their vision, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate exceptional service. Role-play with a friend or family member to get comfortable with handling different customer interactions.
✨Tip Number 3
Be ready to share your own travel stories! Personal experiences can create a connection with the interviewer and showcase your enthusiasm for the brand. Plus, it shows you understand the importance of travel in building community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Away team. Don’t hesitate – we’d love to hear from you!
We think you need these skills to ace Sales Associate, Seven Dials (Part-Time)
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why travel is important to you. We want to see that you’re not just looking for a job, but that you genuinely care about the journey.
Tailor Your Application: Make sure to customise your application to fit the Sales Associate role. Highlight your retail and customer service experience, and how it aligns with our brand values. We appreciate when candidates take the time to connect their skills with what we do at Away.
Be Authentic: Don’t be afraid to let your personality come through in your writing! We’re looking for team players who can connect with customers, so show us who you are. A little bit of your unique voice can make your application stand out from the rest.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Away
✨Know the Brand Inside Out
Before your interview, make sure you understand Away's mission and values. Familiarise yourself with their products and how they enhance the travel experience. This will not only show your enthusiasm but also help you connect your personal experiences with the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you created memorable experiences for customers and how you handled challenging situations. This is key for a Sales Associate role!
✨Demonstrate Team Spirit
Since teamwork is crucial in retail, be ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your ability to work well in a team and contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.