At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for travellers.
- Company: Join Away, a celebrated brand transforming the travel experience.
- Benefits: Competitive pay at $19/hour, flexible hours, and a supportive work environment.
- Other info: Opportunities for career growth and a culture that celebrates diversity.
- Why this job: Be part of a community that values travel and personal growth.
- Qualifications: Retail or customer service experience, excellent communication skills, and a passion for travel.
The predicted salary is between 30000 - 40000 £ per year.
About Away
We believe travel makes us better. Launched in 2016 with one perfectly designed carry‑on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.
Join The Crew
We are hiring a Part‑Time Sales Associate to join our Boston, Newbury team. Our Retail team creates a transformative experience for each and every customer that visits any of our seventeen stores. We build connections with our customers through product education, world‑class service standards, and operational excellence. We pride ourselves in owning the offline touch point for our brand, and use it as an opportunity to foster a stronger Away community. This is an exciting opportunity to join a widely celebrated brand that is looking to continue to innovate and iterate. We’re looking for candidates that are excited to provide best‑in‑class support to all of our customers from their arrival, and until their departure.
Part‑time employees must be available to work at least 16 hours per week, including availability on at least one weekend day (Saturday or Sunday) per week. All employees are expected to adhere to Away’s Blackout Period expectations. Should you need a scheduling accommodation, please let your interviewer know.
What you’ll do as a Sales Associate:
- You’ll embody our brand standards and core values by consistently delivering best‑in‑class, exceptional customer service to every person, every time.
- You’ll create a personalized and memorable experience for each and every customer, expanding on love of travel to further drive community and connection.
- You’ll consistently meet individual KPI expectations and sales goals.
- You’ll pursue and maintain the highest level of product knowledge and expertise, guiding our customers through an Away focused shopping, product and sales journey.
- You’ll maintain the integrity of the store and uphold our visual standards.
- You’ll facilitate in‑store programs and events, as needed.
- You’ll assist with any necessary processes and procedures to ensure optimal store operations.
Who you are:
- You’re an excellent communicator, collaborator, and teammate with a passion for and past experience in retail, customer service, and/or hospitality.
- You’re reliable, effective, and contribute to the overall business success.
- You’re resourceful, solution oriented, and committed to achieving your goals.
- Ability to pull, push, lift, and carry up to 25 pounds throughout the duration of a work shift.
- Ability to stand/be on feet for extended periods of time throughout the duration of a work shift.
- Ability to bend, squat, twist, and reach as needed throughout the duration of a work shift.
Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.
Who We Are:
We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential. We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.
What We Offer:
Pay Range: $19.00 hourly
EEOC Statement: Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.
Sales Associate, Newbury (Part-Time) employer: Away
Away is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued for their contributions to creating memorable travel experiences. As a Part-Time Sales Associate in Newbury, you'll enjoy flexible scheduling, opportunities for personal growth, and the chance to be part of a community that celebrates the joy of travel. With a commitment to employee well-being and a supportive environment, Away empowers you to thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate, Newbury (Part-Time)
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Away's products and values. This way, you can show off your passion for travel and how you can contribute to creating that exceptional customer experience.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable with common retail scenarios. Being able to communicate effectively and connect with customers is key to nailing that Sales Associate role.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you love travel and how you can help foster a strong community at Away.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your interest in the position. It’s a great chance to reiterate your excitement about joining the Away team!
We think you need these skills to ace Sales Associate, Newbury (Part-Time)
Some tips for your application 🫡
Show Your Passion for Travel:When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why travel is important to you and how it connects to the role of a Sales Associate.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your retail and customer service experience, and how it aligns with Away's mission to create memorable travel experiences for customers.
Be Authentic:We want to get to know the real you! Don’t be afraid to show your personality in your application. Whether it's your communication style or your unique experiences, authenticity goes a long way in making a connection.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Away
✨Know the Brand Inside Out
Before your interview, dive deep into Away's mission and values. Understand their products and what makes them unique in the travel industry. This will not only show your enthusiasm but also help you connect your personal experiences with their brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can create memorable experiences for customers, just like Away aims to do. Be ready to discuss how you handle difficult situations and turn them into positive outcomes.
✨Demonstrate Team Spirit
As a Sales Associate, teamwork is key. Share stories that highlight your ability to collaborate effectively with others. Discuss how you contribute to a positive team environment and how you can support your colleagues in achieving sales goals.
✨Be Ready for Practical Scenarios
Expect to engage in role-playing scenarios during your interview. Practice how you would approach a customer looking for travel advice or assistance. This will help you demonstrate your product knowledge and ability to provide tailored recommendations.
