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- Tasks: Ensure guest safety and provide assistance during the night at Clumber Park Lodges.
- Company: Join a unique holiday company focused on delighting guests.
- Benefits: Weekly pay, competitive pension, and discounts on holidays.
- Why this job: Be a vital part of creating memorable experiences for holidaymakers.
- Qualifications: Full driving licence and strong customer service skills required.
- Other info: Flexible hours with opportunities for training and growth.
The predicted salary is between 13 - 16 £ per hour.
Location: Clumber Park Lodges, per hour - paid weekly!
Hours: Variable seasonal contract - some evenings & weekends required
Who are we?
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn.
What we need in a nutshell
This is not a typical Security role. It’s much better! Based at the beautiful location of Clumber Park you will be keeping our holiday makers secure as well as helping them out when they need assistance. We need your previous experience in a similar role, where you will join our team and deliver delight by being the person our holidays makers can rely upon at night, keeping them safe and being there when they need help.
What you’ll be doing
- Making sure the park is secure and safe, including during the evenings.
- Being a reassuring presence for guests and being there in an emergency.
- Welcoming guests into our park at the entrance and monitoring vehicles that wish to gain access.
- Patrolling the park by foot and vehicle, ensuring the perimeters are secure and all is well within the park.
- Occasional door duties.
- Helping guests with out-of-hours problems.
- Dealing with any conflict/security/service-related issues and taking a proactive approach wherever possible.
One more thing…holidays happen at holiday times, so you will need to work your magic on the majority of bank holidays and weekends too.
Skills, experience and qualities you’ll need
This is a great role for the right person and we will provide full training and induction, so lots of experience is not as important as the right attitude. The only ‘must-haves’ are:
- Full driving licence
- Customer service skills – we want someone who is friendly and cheerful to our guests
- Evidence of problem solving skills
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers.
Nice to have but not essential
It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t):
- Experience of working in a holiday park
- First Aid Level 3 (desirable)
What we can offer you
We look after you with a great range of benefits, including:
- Competitive Pension
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
Night Porter in Worksop employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Worksop
✨Tip Number 1
Get to know the company! Before your interview, check out Clumber Park Lodges and their vibe. Understanding their ethos will help you connect with the team and show that you're genuinely interested in being part of their holiday magic.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face for guests at night, think of scenarios where you can demonstrate your problem-solving abilities. Role-play with a mate or even in front of the mirror to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires working evenings and weekends, so during your chat, highlight your willingness to adapt and help out wherever needed. It’s all about that can-do attitude!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re keen on joining the team. Don’t forget to follow up after applying; a little nudge can go a long way in landing that interview!
We think you need these skills to ace Night Porter in Worksop
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and cheerful in your tone. Remember, we’re all about creating a fun-loving atmosphere for our guests.
Highlight Relevant Experience: Even if you don’t have loads of experience, make sure to mention any previous roles where you’ve provided customer service or dealt with problem-solving. We value the right attitude over extensive experience, but showing us what you’ve done can really help!
Tailor Your Application: Take a moment to read through the job description and tailor your application to match. Use keywords from the listing to show that you understand what we’re looking for. This will help your application stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Away Resorts
✨Know the Company
Before your interview, take some time to research Clumber Park Lodges and their unique approach to hospitality. Understanding their ethos of 'Attentive Amazing Lovers' will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the friendly face for guests during their stay. Prepare examples from your past experiences where you've gone above and beyond to assist customers. Highlighting your problem-solving skills and cheerful attitude will demonstrate that you’re the right fit for this role.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various situations, such as dealing with a guest's emergency or resolving a conflict. Think of specific scenarios from your previous roles and how you successfully managed them. This will showcase your proactive approach and ability to think on your feet.
✨Emphasise Your Flexibility
Since the role requires working evenings, weekends, and bank holidays, make sure to express your willingness to adapt to these hours. Share any previous experiences where you’ve worked flexible hours, showing that you understand the demands of the job and are ready to meet them.