At a Glance
- Tasks: Lead and inspire our accommodation cleaning team to create a sparkling guest experience.
- Company: Join Away Resorts, where fun and people-centred values thrive.
- Benefits: Enjoy up to 50% off holidays, team incentives, and career development opportunities.
- Other info: Work in a dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in hospitality while enjoying great perks and a vibrant work culture.
- Qualifications: Senior management experience in hospitality and a passion for leading teams.
The predicted salary is between 26000 - 30000 £ per year.
Location: The Lakes Rookley, Ventnor, Isle of Wight
Hours: 40 hours per week - some evenings & weekends required
Salary: £30,000 per year
What we need in a nutshell
We need a strong and experienced leader for our accommodation cleaning team. Someone who will ensure that our accommodation sparkles and our cleaners are motivated.
What you’ll be doing
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from the day‑to‑day and our job is to surprise and delight them at every turn. As a key member of our park management team, you will have overall responsibility for putting the ‘wow’ factor into our accommodation. This crucial role includes:
- Managing and motivating your supervisors and their teams
- Encouraging your supervisors to take ownership of complaints and queries and supporting them when they need it
- Working seamlessly with other managers to ensure guests have a great holiday
- Managing budgets, workload planning and recruitment; keeping staff turnover low and costs under control
- Leading by example; getting stuck in when you need to but delegating to give your team opportunities to shine
One more thing... holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you’ll need
We’ll provide specific park training, but you must:
- Have senior management experience in a practical, time‑pressured environment
- Have a leadership style that is open and approachable but that commands respect
- Be able to plan and organise the workload, training and management of a large team
- Have solid experience in the hospitality sector
It’s about your values too. We have a can‑do, fun loving, people centered ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.
What we can offer you
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On‑park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on‑park.
- Life Insurance – For peace of mind.
- Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
- Holiday Buy Scheme – Flexibility to suit your lifestyle.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within.
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Accommodation Manager in Ventnor employer: Away Resorts
At Away Resorts, we pride ourselves on being more than just a holiday company; we are a vibrant community that values leadership and teamwork. As an Accommodation Manager at The Lakes Rookley, you will enjoy a supportive work culture that encourages personal growth and offers fantastic benefits, including generous discounts on holidays and a commitment to career development. Join us in creating unforgettable experiences for our guests while enjoying a fulfilling and rewarding career in the beautiful Isle of Wight.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in Ventnor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Away Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Away Resorts
Don't be shy about reaching out to Away Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Manager in Ventnor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Away Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Away Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
