At a Glance
- Tasks: Welcome guests, take orders, serve food and drinks, and ensure a fantastic experience.
- Company: Join Away Resorts, a dynamic company redefining the holiday experience on the Jurassic Coast.
- Benefits: Enjoy flexible hours, discounts on holidays, team events, and career progression opportunities.
- Other info: Work in a vibrant environment with opportunities to grow your career.
- Why this job: Be part of a fun-loving team that values diversity and customer satisfaction.
- Qualifications: Customer service experience and a passion for making guests happy.
The predicted salary is between 26511 - 26511 £ per year.
Salary: £26,511 per annum with OTE £52.5k
Job Type: Variable Hours - Seasonal contract
What we need in a nutshell
We need someone who understands that food and drink are central to a happy holiday. Someone who can look after our guests’ every whim when they eat, drink and relax in our bars and restaurants.
Who are we?
Experience the beauty of the Jurassic Coast at Swanage Bay View Holiday Park. Find the shimmering sea right on your doorstep, where you can paddle along the shoreline or watch the day disappear from your deckchair. We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime.
What you’ll be doing
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. This includes:
- Meeting and greeting guests with a friendly welcome
- Taking food orders and making sure everyone gets what they asked for
- Serving behind the bar and delivering excellent table service
- Keeping your area clean, tidy and well-stocked
- Ensuring areas are sanitised in line with protocols
- Generally making sure everybody is having a great time
And who knows what else you may find yourself doing. If you’re happy to help even when it’s ‘not your job,’ you’re our sort of person. One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you’ll need
If you can demonstrate the following, we’d love to hear from you:
- Have customer service experience and skills
- Relish the fast pace of a busy bar or restaurant
- Be someone who does things without needing to be asked
- Be a people person; easy to talk to and never happy until your guests are
- Have experience of working in a team
It’s about your values too. We have a can-do, fun loving, people orientated ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you.
What we can offer you
This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including:
- Discounts on Away Resorts Holidays for you and your friends & family
- On Park Discounts
- Awards and Recognition
- Employee Assistance program
- Team Events
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive, not just for our product to be unique, but our people too. In short, we want to bring your whole self to work!
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Guest-Focused F&B Assistant - Seasonal, Flexible Hours in Swanage employer: Away Resorts
At Away Resorts, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. Located at the stunning Swanage Bay View Holiday Park, our Guest-Focused F&B Assistant role offers flexible hours and the opportunity to grow within a dynamic company that prioritises employee well-being and development. With fantastic benefits like discounts on holidays and a supportive team culture, you'll be part of a community dedicated to delivering unforgettable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused F&B Assistant - Seasonal, Flexible Hours in Swanage
✨Tip Number 1
Get to know the company vibe! Before your interview, check out their website and social media. Understanding their ethos will help you connect with them and show you're a perfect fit for their team.
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, think of some scenarios where you can showcase your customer service experience. Be ready to share how you’ve made guests feel special in the past.
✨Tip Number 3
Be flexible and enthusiastic! Highlight your willingness to work during busy holiday times. Show them that you’re not just looking for a job, but you’re excited to be part of creating memorable experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Away Resorts. Don’t miss out on this opportunity!
We think you need these skills to ace Guest-Focused F&B Assistant - Seasonal, Flexible Hours in Swanage
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us how you can bring a smile to our guests' faces.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any customer service experience and skills that relate to being a Guest-Focused F&B Assistant. We love seeing how your past experiences make you a perfect fit for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Remember, we’re looking for someone who can communicate effectively with our guests!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about what it’s like to work with us!
How to prepare for a job interview at Away Resorts
✨Know the Company
Before your interview, take some time to research Away Resorts. Understand their ethos, values, and what makes them unique in the holiday industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about guest experience, be ready to share specific examples from your past where you went above and beyond for customers. Highlight any experience you have in fast-paced environments, as this will resonate well with the interviewers.
✨Emphasise Teamwork
This position requires working closely with others, so be prepared to discuss your experience in team settings. Share stories that demonstrate your ability to collaborate, support colleagues, and contribute to a positive work atmosphere.
✨Be Ready for Flexibility
Given the seasonal nature of the job, express your willingness to work flexible hours, including bank holidays. Show enthusiasm for the role and how you can adapt to the dynamic environment of a holiday park, making it clear that you're ready to jump in wherever needed.
