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- Tasks: Lead and develop the Hot Tub team while ensuring safety and maintenance.
- Company: Join a fun and vibrant holiday resort team as a Holiday Hero.
- Benefits: Competitive pay, flexible hours, and a chance to work in a lively environment.
- Other info: Enjoy a dynamic role with opportunities for personal growth and teamwork.
- Why this job: Be the go-to person for guests' relaxation and enjoyment in hot tubs.
- Qualifications: Leadership skills and a passion for guest service are essential.
The predicted salary is between 30000 - 40000 £ per year.
As part of our team of Holiday Heroes, you will manage the Hot Tubs team to ensure everything is in good working order.
Responsibilities
- Lead, manage and develop the Hot Tub team, setting clear expectations, creating effective rotas and daily shift plans, and ensuring accurate timesheets.
- Ensure all team members are trained and competent in line with company policies, safe systems of work and water safety requirements.
- Take full ownership of COSHH management, including chemical handling, storage, usage and documentation to protect guests and colleagues.
- Maintain water quality and compliance across the hot tub fleet, including testing, responding to microbiological results and completing corrective actions.
- Oversee Health & Safety compliance with a strong focus on water, chemicals and guest use of facilities, ensuring all checks and records are completed.
- Manage the maintenance, repair and availability of the hot tub fleet, using trained team members and approved external contractors.
- Control repair, maintenance and capital expenditure budgets, ensuring value for money and minimal downtime for guests.
- Act as a visible, approachable role model, engaging with guests, inspiring the team and taking ownership to see issues through to completion.
Guests and staff will look to you to fix what's broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills. Holidays happen at holiday times, so you'll need to work your magic on.
Hot Tub Manager in London employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hot Tub Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for managing teams and ensuring guest satisfaction shine through. Be confident, friendly, and approachable – just like the role requires!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle specific situations related to health and safety or team management. Practising your responses will help you feel more at ease during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Holiday Heroes team.
We think you need these skills to ace Hot Tub Manager in London
Some tips for your application 🫡
Show Your Leadership Skills: As a Hot Tub Manager, we want to see how you lead and develop a team. Share examples of your past experiences where you've set clear expectations and created effective rotas. This will help us understand your management style!
Highlight Your Safety Knowledge: Make sure to mention your understanding of health and safety compliance, especially regarding water quality and chemical handling. We’re looking for someone who can take ownership of COSHH management, so don’t hold back on your relevant experience!
Be Approachable and Friendly: Since you'll be engaging with guests and inspiring your team, let your personality shine through in your application. We love a confident and friendly vibe, so feel free to share how you connect with others in a work setting.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Away Resorts
✨Know Your Stuff About Hot Tubs
Make sure you brush up on your knowledge of hot tub maintenance and water safety. Familiarise yourself with COSHH regulations and how to manage chemicals safely. This will show that you're serious about the role and can handle the responsibilities.
✨Show Off Your Leadership Skills
Since you'll be managing a team, think of examples where you've successfully led or developed a group before. Be ready to discuss how you set expectations and create effective rotas. Highlighting your experience in team management will make you stand out.
✨Be Guest-Focused
Remember, guests are at the heart of this role. Prepare to share how you've engaged with customers in the past and resolved issues. Showing that you can be approachable and friendly while maintaining professionalism will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect some situational questions about handling emergencies or maintaining water quality. Think through how you'd respond to various scenarios, like a chemical spill or a guest complaint. This will demonstrate your problem-solving skills and readiness for the job.