At a Glance
- Tasks: Lead a dynamic team in our bustling restaurant, ensuring excellent service and smooth operations.
- Company: Join Away Resorts, a vibrant company transforming the Great British holiday experience.
- Benefits: Earn £13.60 per hour, enjoy discounts on holidays, and receive weekly pay!
- Other info: Embrace diversity and bring your unique self to work with us!
- Why this job: Kickstart your career with growth opportunities in a fun, fast-paced environment.
- Qualifications: Experience in a busy food and beverage setting and strong leadership skills.
The predicted salary is between 13.6 - 13.6 £ per hour.
Hours of work: Seasonal contract - Variable hours
Pay: £13.60 per hour - Paid weekly!
What we need in a nutshell
We're looking for a team leader who loves being where the action is. You'll be making everything run smoothly, leading shifts and getting stuck in yourself in our busy onsite new restaurant The Green Room, making sure our guests want to come back again and again.
What we can offer you
This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including:
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
What you'll be doing
Leading by example, you'll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant. This includes:
- Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
- Managing rotas so that we always have the right level of cover
- Identifying and sharing best practice with team, including upselling effectively
- Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
- Dealing with customer complaints and managing performance within your team
- Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we're exceptionally busy
One more thing... holidays happen at holiday times, so you'll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you'll need
If you feel you have the ability to lead a team with confidence in a busy environment and you can tick the following boxes, we want to hear from you:
- Previous experience in a fast-paced and busy F&B environment
- Experience of driving revenue – we can help you with training
- A problem solver who can manage difficult situations well
- A champion in delivering excellence in customer service with evidence of previous successes
- Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site
- It's the icing on the cake if you have specific experience on a holiday park, but don't worry if you don't, we provide lots of training.
We have a can-do, people-centered ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Food & Beverage Team Leader in London employer: Away Resorts
At Away Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team leaders can thrive in a dynamic environment. With opportunities for career progression, generous benefits including discounts on holidays, and a commitment to diversity and inclusion, our Mill Ryther resort is the perfect place to kick-start your career in the hospitality industry while enjoying the beautiful surroundings of our newly refurbished facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader in London
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Away Resorts are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Food & Beverage Team Leader in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Away Resorts.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Away Resorts. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Away Resorts
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
