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For Companies At a Glance
- Tasks: Be the friendly face of our holiday home sales team, answering calls and emails.
- Company: Join Away Resorts, a leader in transforming UK holiday parks.
- Benefits: Enjoy competitive salary, discounts on holidays, and team incentives.
- Why this job: Make lasting connections while helping others find their dream holiday homes.
- Qualifications: People skills, multitasking ability, and proficiency in Microsoft Word and Excel.
- Other info: Work in a dynamic environment with opportunities for personal growth.
The predicted salary is between 21800 - 26300 £ per year.
Overview
What you\’ll be doing
Working as part of our team of holiday heroes, you will be the friendly face of our holiday home sales department to potential and existing holiday homeowners, doing among many other things, the following:
- Answering calls and emails
- Organising owners passes
- Reporting maintenance issues
- General enquires.
Skills, experience, and qualities
First and foremost, you will be a people person. You will have a talent for making people feel special, whether it\’s having the ability to genuinely listen to potential owners at the start of their journey, or building long term relationships with existing owners, remembering the details that matter to them. Other skills you\’ll need include a brilliant telephone manner, the ability to multitask while keeping customers happy, proficiency on Microsoft Word and Excel.
It\’s about your values too, which is captured by our holiday heroes\’ mantra of Attentive Amazing Lovers – if that\’s fired up your curiosity, have a read about it here and decide if it describes you.
One more thing… holidays happen at holiday times, so you\’ll need to work your magic on bank holidays, and weekends too.
Nice to have but not essential
It would be great if you tick some of these boxes too (but we won\’t hold it against you if you don\’t).
- Experience in a Customer Service Environment
Details
£25,465 per year
Temporary
Full-time
1 hour ago
Location & Role
Holiday Home Sales Receptionist
Location: Tattershall Lakes Country Park, Lincolnshire (LN4 6LR)
Salary – £25,396.80
Job type: Seasonal
Who are we?
Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK now, our Flagship Resort Tattershall Lakes, is jaw dropping not only in its size but also what it offers our Guests.
Based on park at Tattershall Lakes we are looking for a Holiday Home Sales Receptionist. We need you to be the person who is the first main point of contact to homeowners and potential purchasers of our holiday homes.
What we can offer you
- Pension scheme – Plan for your future.
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won\’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Life Insurance – For peace of mind.
- Enhanced Maternity/Paternity Pay – After two years with us, we\’ve got you covered.
- Holiday Buy Scheme – Flexibility to suit your lifestyle.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Perk Box – Exclusive discounts and benefits.
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Holiday Home Sales Receptionist employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Home Sales Receptionist
✨Tip Number 1
Get to know the company! Before your interview, dive into Away Resorts' values and what makes them tick. This way, you can show off how you fit into their holiday hero mantra and impress them with your enthusiasm.
✨Tip Number 2
Practice your people skills! Since you'll be the friendly face of the sales department, role-play common scenarios with friends or family. This will help you feel more confident when chatting with potential homeowners.
✨Tip Number 3
Be ready to multitask! During the interview, share examples of how you've juggled multiple tasks in previous roles. This shows you're prepared for the fast-paced environment of a holiday home sales receptionist.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Tattershall Lakes.
We think you need these skills to ace Holiday Home Sales Receptionist
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and approachable nature. Remember, we’re looking for someone who can connect with our holiday homeowners!
Tailor Your Application: Make sure to tailor your application to the role of Holiday Home Sales Receptionist. Highlight your customer service experience and any relevant skills, like your brilliant telephone manner and multitasking abilities. Show us why you’re the perfect fit for our team of holiday heroes!
Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point, making it easy for us to see your qualifications and enthusiasm. A tidy application reflects your attention to detail, which is super important in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing values as a company!
How to prepare for a job interview at Away Resorts
✨Know Your Stuff
Before the interview, make sure you understand what the role of a Holiday Home Sales Receptionist entails. Familiarise yourself with the company’s values and the specifics of the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about making connections, be prepared to demonstrate your people skills. Think of examples from your past experiences where you've successfully built relationships or handled customer queries. This will highlight your ability to be the friendly face potential homeowners are looking for.
✨Practice Your Phone Manner
Given that you'll be answering calls and emails, practice your telephone manner before the interview. You might even want to do a mock call with a friend. Focus on being clear, friendly, and professional – it’s all about making the caller feel valued and heard.
✨Be Ready to Multitask
The job requires multitasking, so think of scenarios where you've juggled multiple tasks successfully. During the interview, you could mention how you prioritised tasks in a busy environment while keeping customers happy. This will show that you can handle the demands of the role with ease.
