At a Glance
- Tasks: Lead a cleaning team to create stunning guest accommodation experiences.
- Company: Dynamic company transforming the Great British holiday experience.
- Benefits: Flexible hours, competitive pension, and discounts on holidays.
- Other info: Great opportunities for career progression in a people-centred environment.
- Why this job: Join us to make guests say 'Wow!' with your leadership skills.
- Qualifications: Experience in a similar role and strong team leadership abilities.
The predicted salary is between 18900 - 23100 £ per year.
We want you to lead one of the teams that make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Piperdam Leisure Resort provides short stay holidays in high standard self-catering accommodation within beautiful surroundings.
What you'll be doing
You'll be working with, and leading, a cleaning team to prepare guest accommodation to our high standards - and then a little higher. This includes:
- Helping your team to change beds, vacuum, dust and clean bedrooms and living spaces, clean and restock bathrooms and kitchens and ensure inventory is correct in each unit
- Motivating and training your team to work to the high standards set out in our Accommodation Manual
- Ensuring that all your accommodation cleaners have the equipment and kit that they need for the big clean on check-in days
Skills, experience and qualities you'll need
We aim to deliver delight to our guests and to do this you will need to:
- Have a good level of general education and experience in a similar role
- Be confident leading a busy team working to deadlines
- Demonstrate excellent organisational and problem-solving skills
- Care about the smallest detail and demonstrate the highest of standards
We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members.
What we can offer you
This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including:
- Competitive Pension
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
Accommodation Team Leader in Hemel Hempstead employer: Away Resorts
At Away-Resorts, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates teamwork and culinary passion. Located in the picturesque New Forest, our Kitchen Team Leader role not only provides competitive benefits such as holiday discounts but also fosters employee growth through continuous development opportunities. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Team Leader in Hemel Hempstead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Away Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Away Resorts
Don't be shy about reaching out to Away Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Team Leader in Hemel Hempstead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Away Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Away Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
