At a Glance
- Tasks: Lead a vibrant retail team, ensuring guests enjoy their holiday experience.
- Company: Exciting holiday resort with a focus on diversity and inclusion.
- Benefits: Competitive pay, discounts on holidays, and career development opportunities.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Join a fun team and make holidays memorable for guests!
- Qualifications: Retail and hospitality experience, leadership skills, and a positive attitude.
The predicted salary is between 13 - 14 € per hour.
Location: Tattershall Lakes, Lincolnshire
Location: Sandy Balls Holiday Village, New Forest, Hampshire
Hours of work: Seasonal Contract – Variable Hours
Salary: £13.53 per hour – Paid weekly!
What we need in a nutshell
We’d like you to help lead the retail team in our lovely on-site retail outlet, which is a store, deli, and coffee shop, ensuring our guests feel that holiday thrill when they step through the door.
What you’ll be doing
In this role you will be overseeing all the aspects of running our retail outlet, including ordering, stock control, financial control, health and safety, food compliance and great customer service. In more detail, this includes:
- Ensuring the store and deli are well stocked; placing orders, controlling stock to minimise wastage and working with local suppliers to ensure fresh regional produce is central to the offer.
- Overseeing the smooth running of the shop, deli, coffee shop, delivering an outstanding customer experience and ensuring guests feel this is part of their holiday experience.
- Leading the team with enthusiasm and energy, dealing with absences and appraisals, managing performance and organising team schedules.
- Ensuring the retail team follow company policy, health and safety, and food compliance guidelines for their safety and the safety of customers.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
We aim to deliver delight to our guests and to do this as our Retail Team Lead you will need:
- At least two years retail and hospitality experience.
- The ability to work and lead under pressure.
- Team leadership skills.
- Great organisational skills with an eye for detail.
- IT Literacy.
- A positive, problem solving attitude.
It’s the icing on the cake, but not essential, if you have a Food Safety Level 3 qualification, Health and Safety qualifications and, last but not least, barista experience.
What we can offer you
This is an exciting and varied role and it can also lead to great opportunities for career progression for you. We look after you with a great range of benefits, including:
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within.
Our promise to you
Holiday Heroes come with all sorts of different super‑powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want you to bring your whole self to work!
Retail Team Leader in Hampshire employer: Away Resorts
Join our vibrant team at Tattershall Lakes and Sandy Balls Holiday Village, where we prioritise employee wellbeing and career growth. With generous benefits like up to 50% discounts on holidays, team incentives, and a commitment to diversity and inclusion, we create an engaging work environment that celebrates individuality while delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in, making it easier to show off your personality during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your retail and leadership experience.
✨Tip Number 3
Show your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly care about creating a fantastic experience for guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Team Leader in Hampshire
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your enthusiasm for retail and hospitality shine through. We want to see how you can bring that holiday thrill to our guests, so share any relevant experiences that highlight your love for customer service and team leadership.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your retail experience, especially any leadership roles you've had, and mention specific skills like stock control and health and safety compliance that match what we're looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience. Use bullet points if needed to make your key achievements stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Away Resorts
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Team Leader role. Familiarise yourself with the responsibilities like stock control, customer service, and team leadership. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive atmosphere, especially during busy periods.
✨Demonstrate Your Customer Service Passion
Customer experience is key in this role, so come ready to share stories about how you've gone above and beyond for customers in the past. Emphasise your problem-solving attitude and how you ensure guests feel valued and excited about their holiday experience.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
