Guest Experience Agent, Resort Front Desk

Guest Experience Agent, Resort Front Desk

Full-Time Remote
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Away Resorts in Wales is hiring a Concierge/Guest Services Assistant to welcome guests, check them in and out efficiently, and resolve queries to ensure an outstanding guest journey.

You will be the first point of contact for guests, coordinating with Park Services and other teams, handling bookings and upselling activities to encourage rebooking.

Ideal candidates will have excellent communication, good numeracy and IT skills, plus a friendly, organised approach and knowledge of MS Office.

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Guest Experience Agent, Resort Front Desk employer: Away-Resorts

Away Resorts is an excellent employer that prioritises a vibrant work culture and the well-being of its staff, offering flexible hours to accommodate a work-life balance. Employees benefit from competitive pay, holiday discounts, and opportunities for personal growth within a supportive team environment, making it a rewarding place to work in the hospitality sector.

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Contact Details:

Away-Resorts Recruitment Team