At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service in our busy bar and restaurant.
- Company: Sandy Balls Holiday Village, a unique woodland retreat with a fun-loving ethos.
- Benefits: Competitive salary, discounts on holidays, career development, and wellbeing support.
- Other info: Embrace diversity and bring your whole self to work!
- Why this job: Join a dynamic environment where you can create unforgettable experiences for guests.
- Qualifications: Experience in managing teams and a passion for customer service.
The predicted salary is between 34000 - 34000 £ per year.
Salary: £34,000 per annum
Hours: Permanent contract - 40 hours per week
What we need, in a nutshell
This is an amazing opportunity for an experienced Venue Manager to work at our beautiful woodland retreat, Sandy Balls Holiday Village.
Who are we?
Sandy Balls Holiday Village is a world away from your day to day, with more trees than you can… well, shake a stick at. We have resident alpacas, a bush-craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage-style lodges and caravans are here to help our guests unwind.
What you’ll be doing
- Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant.
- Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team.
- Managing rotas so that we always have the right level of cover.
- Identifying and sharing best practice with team, including upselling effectively.
- Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
- Dealing with customer complaints and managing performance within your team.
- Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
- Manage, lead, train and motivate a team to deliver delight.
- Oversee the smooth running of the bar and restaurant, the preparation for service, as well as overseeing service and supervising the after-service duties.
- Maximise sales whilst driving profitable growth with care and flair.
- Carry out regular stock takes and order, as necessary.
- Handle deliveries and ensure health and safety regulations are always enforced.
- Oversee and contribute to any project work as part of the upcoming development.
It’s about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers.
What we can offer you
- Pension scheme – Plan for your future.
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Life Insurance – For peace of mind.
- Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
- Holiday Buy Scheme – Flexibility to suit your lifestyle.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within.
Our Promise to You
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts check us out at www.awayresorts.co.uk/careers.
Restaurant Manager in Fordingbridge employer: Away Resorts
Sandy Balls Holiday Village is an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive amidst the stunning backdrop of the New Forest. With a strong focus on employee growth, we provide comprehensive career development opportunities, generous discounts on holidays, and a supportive environment that values diversity and inclusion. Join us to lead a passionate team in delivering unforgettable experiences for our guests while enjoying a range of benefits designed to enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Fordingbridge
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Restaurant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with a friend to boost your confidence and prepare for those tricky questions about handling complaints or motivating your team.
✨Tip Number 3
Bring your A-game to the interview by showcasing your past experiences. Share specific examples of how you've successfully managed teams or improved service in previous roles. This will help the hiring team see how you can bring value to their venue.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Restaurant Manager in Fordingbridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love creating memorable experiences for guests and leading a team. Share specific examples that highlight your passion for hospitality.
Tailor Your CV:Make sure your CV is tailored to the Restaurant Manager position. Highlight relevant experience, especially in managing teams and delivering excellent service. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We’re busy too, so a well-structured application will definitely catch our eye!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more info about our culture and values there, which can help you tailor your application even further.
How to prepare for a job interview at Away Resorts
✨Know the Venue Inside Out
Before your interview, take some time to research Sandy Balls Holiday Village. Familiarise yourself with its unique offerings, like the bush-craft school and resident alpacas. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. Highlighting these skills will demonstrate that you're ready to take charge.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints and ensuring excellent service. Think of specific situations where you turned a negative experience into a positive one. This will illustrate your problem-solving abilities and commitment to customer satisfaction.
✨Embrace the Company Culture
Sandy Balls values a fun-loving, people-centred ethos. Be ready to discuss how your personal values align with their mantra of 'Attentive Amazing Lovers'. Sharing your passion for creating memorable experiences will resonate well with the interviewers.
