At a Glance
- Tasks: Assist in leading a team to deliver exceptional food and beverage service.
- Company: Join Away Resorts, a dynamic company transforming the holiday experience.
- Benefits: Enjoy up to 50% off holidays, team incentives, and career development opportunities.
- Other info: Embrace diversity and bring your whole self to work in a supportive atmosphere.
- Why this job: Be part of a fun-loving team creating unforgettable holiday memories for guests.
- Qualifications: Experience in managing and motivating teams in a fast-paced environment.
The predicted salary is between 25920 - 31680 £ per year.
Location: Cleethorpes Pearl Holiday Park, Sandy Balls Holiday Village, Fordingbridge, New Forest
Hours: Fixed Term - Variable Hours
What we need, in a nutshell:
To assist the F&B Manager & Venue Manager in leading a team of Holiday Heroes to deliver a safe, efficient and profitable food and beverage operation whilst delivering delight to guests.
Who are we?
Sandy Balls Holiday Village is a world away from your day to day, with more trees than you can… well, shake a stick at. We have resident alpacas, a bush-craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage-style lodges and caravans are here to help our guests unwind. We are a dynamic and growing company, shaking up the Great British holiday.
What you’ll be doing:
- Leading by example, assisting the Venue Manager in overseeing all aspects of operation, ensuring guests receive a Market Leading level of service.
- Supporting and developing our Team Leaders and team members who consistently showcase our core values of being Amazing, Attentive, Lovers.
- Leading shifts and taking control of day-to-day operation.
- Ensuring FOH and BOH standards are maintained and ensuring team are suitably deployed and organised to complete required tasks.
- Delivering a service operation that exceeds our NPS target.
- Keeping up to date with TripAdvisor comments and scores and communicating to wider team.
- Driving Revenue across all areas.
- Controlling food margins through effective stock management and working alongside front of house and kitchen team to ensure effective stock controls.
- Maintaining control of cleaning and disposable costs in line with budget, ensuring Health and Food Hygiene standards are maintained.
- Supporting Venue Manager and F&B Manager in development of team and providing coaching and support.
- Maintaining all systems, procedures and documentation needed to conform to Health and Safety.
- Ensuring all accident and incident reporting is completed in full with sufficient evidence.
- Being able to explain and train process to wider team.
Skills, experience and qualities you’ll need:
- Manage, lead, train and motivate a team to deliver delight.
- Support and oversee the smooth running of the bar and restaurant, the preparation for service, as well as overseeing service and supervising the after-service duties.
- Maximise sales whilst driving profitable growth with care and flair.
- Carry out regular stock takes and order, as necessary.
- Handle deliveries and ensure health and safety regulations are always enforced.
- Oversee and contribute to any project work as part of the upcoming development.
It’s about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers.
One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
What we can offer you:
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within.
Our Promise to You:
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion and equal opportunities. From our investors to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Assistant Restaurant Manager in Fordingbridge employer: Away Resorts
At Away-Resorts, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates teamwork and culinary passion. Located in the picturesque New Forest, our Kitchen Team Leader role not only provides competitive benefits such as holiday discounts but also fosters employee growth through continuous development opportunities. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in Fordingbridge
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Assistant Restaurant Manager in Fordingbridge
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Away Resorts
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Away Resorts. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
