Guest Experience Host – On-Park Discounts in Filey

Guest Experience Host – On-Park Discounts in Filey

Filey Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Away Resorts

At a Glance

  • Tasks: Welcome guests, handle enquiries, and ensure a fantastic experience at The Bay Filey.
  • Company: Join Away Resorts, a vibrant company focused on creating memorable guest experiences.
  • Benefits: Enjoy competitive pay, flexible hours, and discounts on park activities.
  • Other info: Fast-paced environment with opportunities to grow within the company.
  • Why this job: Be the friendly face that makes guests feel at home and enhances their holiday.
  • Qualifications: Experience in customer service and a passion for helping others.

The predicted salary is between 20000 - 25000 £ per year.

Away Resorts is seeking an experienced Receptionist to join our Guest Services Team at The Bay Filey. You’ll be the first point of contact for guests, welcoming visitors and checking them in with helpful information to start their breaks.

You will handle guest enquiries, take bookings, and support the park operations while maintaining high standards of service in a fast-paced environment.

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Guest Experience Host – On-Park Discounts in Filey employer: Away Resorts

At Away-Resorts, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates teamwork and culinary passion. Located in the picturesque New Forest, our Kitchen Team Leader role not only provides competitive benefits such as holiday discounts but also fosters employee growth through continuous development opportunities. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.

Away Resorts

Contact Details:

Away Resorts Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Experience Host – On-Park Discounts in Filey

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Away Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Away Resorts

Don't be shy about reaching out to Away Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Away Resorts and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Away Resorts

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!