At a Glance
- Tasks: Lead and manage the Hot Tub team, ensuring everything runs smoothly and safely.
- Company: Join a fun-loving team at Away Resorts, where every day is an adventure.
- Benefits: Enjoy a competitive pension, bonus scheme, life insurance, and discounts on holidays.
- Other info: Embrace diversity and bring your whole self to work in a supportive environment.
- Why this job: Be a holiday hero, making guests' experiences unforgettable while developing your leadership skills.
- Qualifications: Experience managing a team, understanding of health & safety, and great people skills.
The predicted salary is between 25000 - 30000 £ per year.
As part of our team of Holiday Heroes, you will manage the Hot Tubs team to ensure everything is in good working order.
Responsibilities
- Lead, manage and develop the Hot Tub team, setting clear expectations, creating effective rotas and daily shift plans, and ensuring accurate timesheets.
- Ensure all team members are trained and competent in line with company policies, safe systems of work and water safety requirements.
- Take full ownership of COSHH management, including chemical handling, storage, usage and documentation to protect guests and colleagues.
- Maintain water quality and compliance across the hot tub fleet, including testing, responding to microbiological results and completing corrective actions.
- Oversee Health & Safety compliance with a strong focus on water, chemicals and guest use of facilities, ensuring all checks and records are completed.
- Manage the maintenance, repair and availability of the hot tub fleet, using trained team members and approved external contractors.
- Control repair, maintenance and capital expenditure budgets, ensuring value for money and minimal downtime for guests.
- Act as a visible, approachable role model, engaging with guests, inspiring the team and taking ownership to see issues through to completion.
Guests and staff will look to you to fix what's broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills. Holidays happen at holiday times, so you'll need to work your magic on bank holidays, evenings and weekends.
Required Skills and Experience
- Experience of managing a team of general assistants.
- Understanding of Health & Safety at work.
- Driving licence is essential.
- Ability to think for yourself and be proactive.
- Great people skills, unfailing enthusiasm and extremely high standards of craftsmanship.
Nice to Have
- Experience of working in a holiday park.
Benefits
- Competitive Pension.
- Bonus Scheme.
- Life Insurance.
- Discounts on Away Resorts Holidays.
- On Park Discounts.
- Awards and Recognition.
Values
We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers. If that fires up your curiosity, read about it and decide if it describes you.
Our Promise to You: Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive not just for our product to be unique but our people too. After all, wouldn't it be boring if we were all the same? In short, we want to bring your whole self to work!
Hot Tub Manager in England employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hot Tub Manager in England
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your people skills! As a Hot Tub Manager, you'll need to engage with guests and inspire your team. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to showcase your leadership style! Think about examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to lead the Hot Tub team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our fun-loving, people-centred team!
We think you need these skills to ace Hot Tub Manager in England
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Hot Tub Manager role, make sure to highlight your experience in managing teams. We want to see how you've led others, set expectations, and created effective rotas. Share specific examples that showcase your leadership style!
Demonstrate Your Health & Safety Knowledge: Since health and safety is a big part of this job, don’t forget to mention your understanding of relevant policies and procedures. We’re looking for someone who can ensure compliance and keep our guests safe, so any experience you have in this area will definitely stand out.
Be Personable and Approachable: As a Hot Tub Manager, you'll be engaging with both guests and your team. Make sure your application reflects your people skills! Use friendly language and share experiences where you’ve inspired or helped others. We love a candidate who can connect with everyone!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team of Holiday Heroes!
How to prepare for a job interview at Away Resorts
✨Know Your Stuff
Make sure you brush up on your knowledge of hot tub maintenance and water safety. Familiarise yourself with COSHH regulations and how they apply to chemical handling. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Leadership Skills
Since you'll be managing a team, think of examples from your past experiences where you've successfully led a group. Be ready to share how you set expectations, create rotas, and ensure everyone is trained. This will demonstrate your capability to inspire and manage effectively.
✨Be Guest-Focused
Remember, this role is all about creating a great experience for guests. Prepare to discuss how you would engage with guests and handle any issues that arise. Showing that you can balance operational duties with excellent customer service will set you apart.
✨Embrace the Holiday Spirit
Since holidays are peak times, be prepared to talk about your flexibility and willingness to work during busy periods. Share any relevant experiences where you've thrived in a fast-paced environment, as this will highlight your enthusiasm and commitment to the role.