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- Tasks: Be the friendly face for guests at our touring park, ensuring a smooth and enjoyable stay.
- Company: Join a dynamic company transforming the Great British holiday experience.
- Benefits: Earn £12.71 per hour, enjoy discounts, bonuses, and a competitive pension.
- Other info: Flexible hours with opportunities to work weekends and bank holidays.
- Why this job: Make unforgettable memories while working in a stunning coastal resort.
- Qualifications: Customer service skills and a positive attitude are essential.
The predicted salary is between 12 - 12 £ per hour.
Location: St Ives Bay Coastal Resort, Hayle, Cornwall
Hours of work: Seasonal contract - Variable hours
Salary: £12.71 per hour - Paid Weekly!
Who we are?
We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. St. Ives Bay Beach Resort has private access to three miles of sandy beach, spectacular sea views, luxury accommodation and excellent facilities, making it one of the best holiday parks in Cornwall and a great place to work.
What we need in a nutshell
We need someone to look after our tourer guests on the park, dealing with guest enquiries and ensuring the touring park is safe, clean and well run so that guests enjoy every moment of their break.
What you’ll be doing
You’ll be the main contact for guests who book into our touring park and you’ll be there for them throughout their stay to make the guest experience as smooth and enjoyable as possible. This includes:
- Being the ‘go to’ contact for guests and helping them with any needs they may have whilst on site
- Working with other departments to ensure the touring park is well-presented and well-run.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
Ideally, we’d like a candidate with experience on a busy touring park, who can demonstrate the following:
- A strong customer service ethos
- Great organisational and communication skills
- A friendly approach with the confidence to be assertive when required
- Able to work individually and as part of a team
- Able to think on your feet, solve problems work under pressure with a smile
What we can offer you
This is a rewarding role and we look after you with a great range of benefits, including:
- Competitive Pension
- Bonus Scheme
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive, not just for our product to be unique, but our people too. In short, we want you to bring your whole self to work! Good Luck!
Touring Team Member in Cornwall employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Touring Team Member in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, check out their website and social media. Understanding their vibe and values will help you connect with them during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you feel more confident and articulate when discussing your customer service skills and experience.
✨Tip Number 3
Show your personality! When you’re chatting with them, let your friendly approach shine through. They want to see that you can be assertive yet approachable, so don’t hold back!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and helps keep you on their radar as they make their decision.
We think you need these skills to ace Touring Team Member in Cornwall
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Touring Team Member role. Highlight any relevant experience you have in customer service or working in busy environments, as this will help us see how you can contribute to our team.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand why you’re the perfect candidate!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about what it’s like to work with us while you’re there!
How to prepare for a job interview at Away Resorts
✨Know the Company
Before your interview, take some time to explore the company’s website and social media. Familiarise yourself with their values, mission, and what makes them unique in the holiday industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Touring Team Member, you'll be the main contact for guests. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to solve problems on the spot and maintain a positive attitude, even under pressure.
✨Demonstrate Teamwork and Communication
This role requires working closely with other departments. Think of instances where you've successfully collaborated with others to achieve a common goal. Be ready to discuss how you communicate effectively and ensure everyone is on the same page, especially in a busy environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult guest or managing multiple tasks at once. Practice your responses to these scenarios, focusing on your problem-solving skills and how you would keep a smile on your face while ensuring guest satisfaction.