At a Glance
- Tasks: Ensure guest safety and security during night shifts at a stunning resort.
- Company: Join Away Resorts, a dynamic company transforming UK holidays.
- Benefits: Enjoy discounts on holidays, meals, and career development opportunities.
- Other info: Flexible hours with a vibrant team in a beautiful location.
- Why this job: Be a holiday hero, making guests feel safe and supported.
- Qualifications: Full driving licence and friendly customer service skills required.
The predicted salary is between 13285 - 13285 £ per year.
Location: Retallack Resort & Spa, St Columb, Cornwall TR9 6DE
Hours of work: Permanent Contract - Part time (20 hours per week)
Salary: £13,285 per annum
What we need in a nutshell:
Are you a people person, passionate about keeping others safe? Join us as a Park Safety Assistant where guest safety and security are your priority. You’ll be a keen observer, making sure our guests feel safe and secure in their home away from home. You’ll need to hold a current driving licence and preferably a current SIA Door Supervisor licence, but this is not essential. This is not a typical park safety role. It’s much better! Based at the beautiful location of our Retallack Resort and Spa, you will be keeping our holidaymakers secure as well as helping them out when they need assistance. We need you to deliver delight by being the person our holiday makers can rely upon out of hours, keeping them safe and being there when they need help.
Who we are?
Away Resorts is a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. Retallack Resort and Spa is a luxury spa resort and a lively watersports hub, wrapped up in a stunning countryside location close to the North Cornish coast.
What you’ll be doing:
This position is for late evenings/ night shift work. You will be working as part of our security/park safety team of holiday heroes, who ensure the park is secure and safe at night. You will be a reassuring presence for guests, and you’ll be there in an emergency. It’s a varied and exciting job with responsibilities that include:
- Welcoming guests into our park after hours
- Patrolling the park by foot and vehicle, ensuring the perimeters are secure and all is well within the park.
- Helping guests with out-of-hours problems such as maintenance, accommodation, or guest services
- Always maintain a security presence onsite, being vigilant, proactive, and responsive
- Respond to all emergency calls
- Provide on-site information and local information to the team and customers
You will greet customers professionally and assist with customer enquiries and maintain a safe, secure environment for all our guests. You will be required to complete patrol logs and report all potential accidents and incidents as well as respond to any alarm calls – first aid, fire etc. You will need to be vigilant in taking appropriate action in and reporting any suspicious circumstances. And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person. One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays and weekends too throughout the holiday season.
Skills, experience, and qualities you’ll need:
This is a great role for the right person, and we will provide full on site training and induction, so lots of experience is not as important as the right attitude. The only ‘must-haves’ are:
- Full Driving Licence
- Customer service skills – we want someone who is friendly and cheerful to our guests.
- Physically fit as the job requires a lot of moving around the park on foot
What can we offer you:
Enjoy some great benefits, including:
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Life Insurance – For peace of mind.
- Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within
Our Promise to You:
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Want to join our team? Here’s how to apply:
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Good Luck!
Night Warden in Cornwall employer: Away Resorts
Away Resorts is an exceptional employer, offering a vibrant work culture at the stunning Retallack Resort & Spa in Cornwall. With a focus on employee growth and well-being, we provide comprehensive training, generous discounts on holidays, and a supportive environment that values diversity and inclusion. Join our team of Holiday Heroes and enjoy meaningful work while ensuring our guests feel safe and secure during their stay.
StudySmarter Expert Advice🤫
We think this is how you could land Night Warden in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, check out Away Resorts' website and social media. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Night Warden, you'll be interacting with guests regularly. Role-play common scenarios with friends or family to boost your confidence in handling various situations. Remember, a friendly smile goes a long way!
✨Tip Number 3
Be ready for the unexpected! The role involves responding to emergencies and guest needs. Think about how you'd handle different situations and be prepared to share your thoughts during the interview. Show them you're proactive and can think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Away Resorts. Don’t forget to follow up after applying; a little persistence can make a big difference!
We think you need these skills to ace Night Warden in Cornwall
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for keeping guests safe and happy.
Tailor Your Application:Make sure to highlight your customer service skills and any relevant experience. Mention how you can contribute to creating a secure and welcoming environment for our holidaymakers.
Keep It Clear and Concise:We appreciate straightforward applications. Stick to the point and make sure your key skills and experiences are easy to spot. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can check out more about what it’s like to work with us while you’re there.
How to prepare for a job interview at Away Resorts
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Night Warden entails. Familiarise yourself with the responsibilities like patrolling the park and assisting guests. This will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your People Skills
As a Park Safety Assistant, you'll need to be friendly and approachable. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond to help someone – this will show you’re the right fit for creating a welcoming environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle emergencies. Think through potential scenarios you might face on the job, like dealing with a guest's issue at night or responding to an alarm. Practising your responses will help you feel more confident.
✨Demonstrate Your Vigilance
Being observant is key in this role. During the interview, highlight any experiences where your attention to detail made a difference. Whether it’s spotting a potential safety hazard or noticing when someone needs assistance, showing that you can be proactive will set you apart.
