At a Glance
- Tasks: Lead a vibrant team to deliver exceptional food and drink experiences for holidaymakers.
- Company: Join a dynamic company transforming the Great British holiday experience.
- Benefits: Earn £13.53 per hour, enjoy discounts, and access career development opportunities.
- Other info: Flexible hours with opportunities for growth in a supportive team environment.
- Why this job: Be at the heart of holiday fun while building your career in hospitality.
- Qualifications: Experience in fast-paced food and beverage environments; leadership skills are a plus.
The predicted salary is between 27000 - 28000 € per year.
Location: St Ives Bay Coastal Resort
Hours of work: Seasonal Contract - Variable Hours
Pay: £13.53 per hour - Paid weekly!
What we need in a nutshell: We need someone who understands that food and drink are central to a happy holiday. Someone who can look after our guests’ every whim when they eat, drink and relax in our bars and restaurants.
Who are we? We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. St. Ives Bay Beach Resort has private access to three miles of sandy beach, spectacular sea views, luxury accommodation and excellent facilities, making it one of the best holiday parks in Cornwall and a great place to work.
What you’ll be doing:
- Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant.
- Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team.
- Managing rotas so that we always have the right level of cover.
- Identifying and sharing best practice with the team, including upselling effectively.
- Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
- Dealing with customer complaints and managing performance within your team.
- Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need:
- Previous experience in a fast-paced and busy F&B environment.
- Experience of driving revenue – we can help you with training.
- A problem solver who can manage difficult situations well.
- A champion in delivering excellence in customer service with evidence of previous successes.
- Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site.
- It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.
What we can offer you:
- Pension scheme – Plan for your future.
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within.
Our promise to you: Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Want to join our team? Here’s how to apply: Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Good Luck!
Food & Beverage Team Leader in Cornwall employer: Away Resorts
At Away Resorts, we pride ourselves on being a vibrant and inclusive employer, offering a dynamic work environment at our stunning St Ives Bay Coastal Resort. With competitive pay, generous discounts on holidays, and a strong focus on career development, we empower our Food & Beverage Team Leaders to thrive while delivering exceptional service in a beautiful coastal setting. Join us and be part of a team that values diversity, promotes from within, and ensures every day is a rewarding experience for both staff and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader in Cornwall
✨Tip Number 1
Get to know the company! Before your interview, check out Away Resorts' website and social media. Understanding their vibe and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Team Leader, you'll be at the heart of guest interactions. Role-play common scenarios with friends or family to boost your confidence in handling customer queries and complaints.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experiences where you've motivated a team or solved a tricky problem. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Food & Beverage Team Leader in Cornwall
Some tips for your application 🫡
Show Your Passion for Food & Drink:When you're writing your application, let us know how much you love food and drink! Share any experiences you've had that highlight your enthusiasm for creating memorable dining experiences for guests.
Highlight Your Leadership Skills:We want to see how you can lead a team in a busy environment. Include examples of times you've motivated others or solved problems effectively. This will show us you're ready to take charge!
Tailor Your Application:Make sure to customise your application to fit the role of Food & Beverage Team Leader. Use keywords from the job description and relate your past experiences to what we’re looking for. It’ll make your application stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our amazing company while you’re there!
How to prepare for a job interview at Away Resorts
✨Know Your Stuff
Before the interview, make sure you understand the role of a Food & Beverage Team Leader. Familiarise yourself with the company’s values and how they prioritise customer service. This will help you demonstrate your passion for creating memorable experiences for guests.
✨Showcase Your Leadership Skills
Be ready to share examples of how you've successfully led a team in a busy environment. Think about specific situations where you motivated your team or resolved conflicts. This will show that you can handle the fast-paced nature of the job.
✨Prepare for Customer Scenarios
Expect questions about how you would deal with customer complaints or difficult situations. Prepare some scenarios from your past experience where you turned a negative situation into a positive one. This will highlight your problem-solving skills and commitment to excellent service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.