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- Tasks: Lead a team to ensure sparkling clean guest accommodations and resolve any issues.
- Company: Away Resorts, where fun and delight are at the heart of our holiday experience.
- Benefits: Weekly pay, discounted holidays, training, and team events.
- Other info: Join a diverse team that values inclusion and personal growth.
- Why this job: Be a holiday hero and create unforgettable experiences for guests.
- Qualifications: Experience in leading teams and housekeeping, with a friendly attitude.
The predicted salary is between 28000 - 28000 £ per year.
Location: St Ives Bay Beach Resort, Hayle, TR27 5BH
Hours of work: Seasonal Contract - Variable hours. Weekend availability required.
Salary: £13.53 per hour - Paid weekly!
What we need in a nutshell: We want our team of cleaners to be well-managed and motivated, so that our guest accommodation is so clean that when guests open the door to it, we can hear them say “Wow!”
Who we are: We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by managing and motivating a team of cleaners. That feeling that guests get when they first open the door is up to you and your team, and the love you have put into making their accommodation sparkle. It sets the standard for a great holiday.
What you’ll be doing:
- Working as part of our slightly bonkers team of holiday heroes, you will be making sure accommodation is sparkling and ready for new guests on changeover days, and you will be confidently trouble-shooting any problems that arise.
- Managing and motivating your team of cleaners.
- Keeping on top of changeover day logistics – noting late bookings and changes, and preparing towel packs, dishwasher tablets and all the other essentials of a happy holiday.
- Making sure all the accommodation is ready on time with everything in place.
- Resolving guest issues in a way that makes them feel good.
- Working together with other team leaders and the wider park team to ensure our guests have the perfect holiday.
And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person. One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you’ll need:
- Have experience of leading a team.
- Have experience in a housekeeping role so that you know how this vital role works.
- Have a friendly and helpful attitude - delightful when you meet guests and good at communicating with your team.
- Be an organiser, with an eye for the important little details.
- Be comfortable working to tight deadlines as part of a busy team.
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.
Nice to have but not essential:
- Experience of working at a holiday park.
What we can offer you:
- Training and Development.
- Reward and Recognition.
- Holiday Hero discounted Menu.
- Discounted holidays on Away Resorts for you and your family & Friends.
- Employee Assistant Program.
- Team Events.
- Uniform Provided.
Our Promise to You: Holiday Heroes come with all sorts of different superpowers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!
Want to join our team? Here’s how to apply: Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Good Luck!
Accommodation Team Leader in Cornwall employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Team Leader in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, dive into what makes Away Resorts tick. Check out their website and social media to see how they engage with guests and what their values are. This will help you connect during your chat and show that you're a great fit for their fun-loving team.
✨Tip Number 2
Practice your people skills! As an Accommodation Team Leader, you'll be managing a team and interacting with guests. Think of examples from your past experiences where you've led a team or resolved issues. This will help you shine when discussing your leadership style and how you handle challenges.
✨Tip Number 3
Show off your organisational skills! Be ready to talk about how you keep things running smoothly, especially on busy changeover days. Share any tips or tricks you have for managing logistics and ensuring everything is in place for guests. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your genuine interest in the position and helps you figure out if this is the right place for you. Plus, it’s a great way to make a lasting impression!
We think you need these skills to ace Accommodation Team Leader in Cornwall
Some tips for your application 🫡
Show Your Sparkle: When you're writing your application, let your personality shine through! We want to see how you can bring that 'wow' factor to our guests, just like you would in the role. Don't be afraid to share your passion for creating amazing experiences.
Highlight Your Team Spirit: Make sure to mention any experience you have in leading a team. We love a good team player! Share examples of how you've motivated others and tackled challenges together. It’s all about that collaborative vibe!
Be Organised and Detail-Oriented: Since you'll be managing changeover days, it’s crucial to show us your organisational skills. Talk about how you keep track of tasks and ensure everything runs smoothly. We want to know you can handle the busy times with ease!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to get your application and for you to find out more about what it’s like to work with us. Just click that 'Apply Now' button and let’s get started!
How to prepare for a job interview at Away Resorts
✨Know the Company Culture
Before your interview, take some time to understand the company’s ethos and values. Away Resorts is all about fun, people-centred experiences, so think about how your own values align with theirs. Be ready to share examples of how you embody a can-do attitude and how you’ve motivated teams in the past.
✨Showcase Your Leadership Skills
As an Accommodation Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare specific examples from your previous roles where you successfully managed a team, resolved conflicts, or improved team performance. Highlight your experience in housekeeping to show you know the ins and outs of the role.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving skills, especially regarding guest issues. Think of scenarios where you had to troubleshoot on the spot and how you turned a potential negative into a positive experience for guests. This will show your ability to think on your feet and keep guests happy.
✨Emphasise Attention to Detail
In this role, the little things matter! Be prepared to discuss how you ensure high standards in cleanliness and organisation. Share examples of how your attention to detail has made a difference in previous jobs, especially in fast-paced environments like holiday parks.