At a Glance
- Tasks: Assist in managing food and beverage operations while leading a team to delight guests.
- Company: Sandy Balls Holiday Village offers unique holiday experiences in the beautiful New Forest.
- Benefits: Enjoy bonuses, discounts on holidays, and perks like life insurance and team events.
- Why this job: Join a fun-loving team that values diversity and creates unforgettable holiday memories for guests.
- Qualifications: Experience in hospitality management and a passion for leading teams is essential.
- Other info: Be prepared to work during bank holidays as part of the holiday magic!
The predicted salary is between 24000 - 30000 £ per year.
Location: Sandy Balls Holiday Village, Fordingbridge, New Forest
Salary: Up to £30,000 per annum – DOE
Hours: Permanent Contract – 40 Hours per week
What we need, in a nutshell
To assist the F&B Manager & Venue manager in leading a team of Holiday Hero’s to deliver a safe, efficient and profitable food and beverage operation whilst delivering delight to guests.
Who are we?
Sandy Balls Holiday Village is a world away from your day to day, with more trees than you can… well, shake a stick at. We have resident alpacas, a bush-craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage-style lodges and caravans are here to help our guests unwind.
We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: you’ll be doing
Leading by example, you’ll be assisting the Venue Manager in overseeing all aspects of operation, ensuring guests receive a Market Leading level of service. To support leading and developing our Team Leaders and team members who consistently showcase our core values of being Amazing, Attentive, Lovers.
This includes:
Skills, experience and qualities you’ll need
We are looking for an Assistant Venue Manager that can help create an environment where a team thrive, and our guests can sit back and take away memories that will last a lifetime:
It’s about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – have a read about it on and decide if it describes you.
One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
What we can offer you
Our Promise to You
Holiday Heroes come with all sorts of different super-powers, and we welcome them all!
We embrace diversity, inclusion and equal opportunities. From our investors to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!
Assistant Venue Manager employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Venue Manager
✨Tip Number 1
Familiarise yourself with the unique offerings of Sandy Balls Holiday Village. Understanding the specific attractions, like the bush-craft school and resident alpacas, will help you connect with the team and guests, showcasing your enthusiasm for the role.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Highlighting your ability to motivate and train staff will resonate well with the hiring managers.
✨Tip Number 3
Research the company's core values: Amazing, Attentive, Lovers. Be ready to discuss how your personal values align with these during any interviews or conversations, as cultural fit is crucial for this role.
✨Tip Number 4
Prepare to discuss your experience with stock management and health and safety regulations. Being able to articulate your knowledge in these areas will demonstrate your readiness to take on the responsibilities of the Assistant Venue Manager.
We think you need these skills to ace Assistant Venue Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, team leadership, and customer service. Use keywords from the job description to demonstrate that you understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've exceeded customer expectations or improved operations in previous roles.
Showcase Your Values: In your application, reflect on the company’s core values of being Amazing, Attentive, and Lovers. Provide examples of how you embody these values in your work and interactions with guests and colleagues.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Away Resorts
✨Show Your Leadership Skills
As an Assistant Venue Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivate and train team members. Share specific examples of how you've successfully managed a team in the past.
✨Understand the Business
Familiarise yourself with Sandy Balls Holiday Village and its unique offerings. Research their food and beverage operations, guest services, and any recent reviews on platforms like TripAdvisor. This knowledge will help you demonstrate your genuine interest in the role.
✨Emphasise Customer Service
The role focuses heavily on delivering exceptional guest experiences. Prepare to discuss how you would ensure high service standards and handle guest feedback. Highlight any relevant experience in hospitality or customer service roles.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios related to team management, stock control, or guest complaints, and prepare your responses to showcase your critical thinking and decision-making abilities.