At a Glance
- Tasks: Carry out maintenance and repairs to enhance customer experiences at our holiday resort.
- Company: Join a vibrant team at Tattershall Lakes, a stunning lakeside paradise.
- Benefits: Enjoy discounts on holidays, meals, and a pension scheme for your future.
- Other info: Diverse and inclusive workplace where you can truly be yourself.
- Why this job: Be part of a fun environment with exciting activities and events all year round.
- Qualifications: Experience in maintenance, great customer service skills, and a full driving licence.
The predicted salary is between 25000 - 30000 € per year.
Holiday Home After sales (Maintenance and Grounds)
Pay rate: £12.71
Job type: Seasonal
What we are looking for
Reporting to the Aftersales Manager, you will be required to carry out general maintenance and repairs in line with company policy to improve customer and owner experience and working to the needs of the business.
What we can offer you
- Pension scheme – Plan for your future.
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Help @ Hand Scheme – Wellbeing support when you need it.
Who are we?
Nestled in the stunning Lincolnshire countryside, Tattershall Lakes is a 400-acre lakeside paradise bursting with life and adventure. From paddleboarding to jet skis, waterskiing, fishing, aqua park, archery, high ropes, zip wire, an indoor and outdoor “lido” pool. We also have 5 different bars and restaurants including a rooftop bar overlooking our stunning waterskiing lake and an over 18's cocktail bar/venue. Add that to our live entertainment offering and special event weekends including our “Rock the Lakes weekend” and a full offering of events every week in the summer holidays. Our resort is a haven for families, couples, and their four-legged friends and for those that wish can simply kick back and enjoy the tranquillity, there is literally something for everyone.
What you will be doing
- Ensuring that all Holiday Home sales stock snagging is completed to the expected standard.
- Pre handover jobs are completed prior to the new owner taking over.
- Owner jobs are completed within expected time scales, and to a high standard; all jobs to be signed off with a full report so this can be communicated to the owner.
- Completing warranty jobs as required when parts sent in by Holiday Home Suppliers.
- Installing addition bases, using approved pitch improvement plan, erecting the sheds Addition & Centurion and to put on to base liaising directly with owner if required.
- Delivering inventories to owner units and other large items.
- Ensuring that all maintenance work that is carried out is in line with the Health & Safety policy to maintain the safety of all team members, guests and owners at all times.
- Ensuring the good working order of all equipment and plan, prepare and implement a maintenance schedule to keep all in good working order and to be serviced in line with the Health & Safety policy.
Skills, experience and qualities you’ll need
- Ideally have experience within a maintenance trade.
- Have experience of providing quality standard of work.
- Be experienced in the use of maintenance equipment.
- Great customer service skills.
- Able to work under pressure.
- Good communicator.
- Be able to work as part of a team.
- Have a full driving licence.
Our Promise to You
Holiday Heroes come with all sorts of different superpowers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!
Want to join our team? Here’s how to apply
Click HERE. If you’re new to our website we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you. Good Luck!
After Sales Maintenance Assistant employer: Away Resorts
At Tattershall Lakes, we pride ourselves on being an exceptional employer, offering a vibrant work culture set against the breathtaking backdrop of the Lincolnshire countryside. Our team enjoys a range of benefits including a pension scheme, generous discounts on holidays and park amenities, and a supportive Help @ Hand Scheme for wellbeing. With ample opportunities for personal growth and a commitment to diversity and inclusion, we ensure that every employee feels valued and empowered to bring their unique talents to our dynamic resort.
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Maintenance Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tattershall Lakes. Familiarise yourself with their values and what makes them unique. This will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role involves interacting with owners and guests, think of examples where you've provided excellent service. Be ready to share these stories to show you're the right fit.
✨Tip Number 3
Show off your maintenance experience! Be prepared to discuss your past work in maintenance trades. Highlight any specific projects or challenges you've tackled that relate to the job description.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace After Sales Maintenance Assistant
Some tips for your application 🫡
Show Your Maintenance Skills:Make sure to highlight any relevant experience you have in maintenance or repairs. We want to see how your skills can improve our customer and owner experience!
Be Personable:Since great customer service is key, don’t forget to showcase your communication skills. Let us know how you’ve successfully interacted with customers in the past!
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. This shows us you’re genuinely interested in the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy! Just register or log in, fill out your details, and send us your best version of you. Good luck!
How to prepare for a job interview at Away Resorts
✨Know Your Maintenance Basics
Brush up on your maintenance skills and knowledge before the interview. Be ready to discuss specific tools and techniques you've used in past roles, as well as any relevant health and safety practices. This will show that you’re not just a good communicator but also someone who understands the technical side of the job.
✨Showcase Your Customer Service Skills
Since this role involves interacting with owners and guests, be prepared to share examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to resolve issues or enhance someone's experience, as this will highlight your suitability for the position.
✨Demonstrate Team Spirit
This job requires working as part of a team, so come ready to discuss your experiences collaborating with others. Share stories that illustrate your ability to work under pressure and contribute positively to a team environment. Employers love candidates who can fit into their culture!
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and the role. Inquire about the maintenance schedule, team dynamics, or how success is measured in this position. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
