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- Tasks: Train and inspire accommodation cleaners to achieve sparkling guest accommodations.
- Company: Join Away Resorts, where we create unforgettable holiday experiences for our guests.
- Benefits: Enjoy a fun-loving team culture and opportunities for personal development.
- Why this job: Be a holiday hero, making a real impact on guest experiences through exceptional cleanliness.
- Qualifications: Must love working with people, have attention to detail, and be a great team player.
- Other info: Experience in hospitality or holiday parks is a plus, but not required.
The predicted salary is between 24000 - 36000 £ per year.
We need someone who can train and inspire our accommodation cleaners to make sure our guest accommodation is so clean that it sparkles.
Some of the background
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.
We need you to be the person who delivers delight by ensuring that our accommodation cleaners have the training and skills they need to give our guest accommodation the wow factor.
The nitty gritty of what you’ll be doing
As part of our slightly bonkers team of holiday heroes, you be our Roving Accommodation Trainer, who works with our accommodation cleaners on a one-to-one basis, giving them on the job training so that they know exactly what our (extremely high) standards are, and they are confident they can meet them. This will include:
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Practical training, revealing the secrets that make our accommodation spotlessly clean
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Inspiring and motivating cleaners to deliver delight to our guests in their work
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Developing training programs and ensuring everyone is up to date with their training
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Liaising with managers internally and keeping up date on external regulations and guidelines so that our cleaning regimes are consistent, safe and compliant.
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Striving to make our cleaning get better and better
Your goal will be to build a cleaning team that is skilled, well-informed and motivated to deliver delight to our guests.
Skills, experience and qualities you’ll need
Are you someone who loves working with people and bringing out the best in them? Are you a great team player? Do you have an almost superhuman attention to detail? Do you want to help people develop to the best they can be?
These are the must-haves, along with a knowledge and understanding of what clean really means, the ability to recognise good work and praise it, and the skills and patience to coach on areas that need improving.
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.
Nice to have but not essential
It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t).
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Experience of working on a holiday park
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Experience of working in the hospitality sector
Accommodation Roving Trainer employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Roving Trainer
✨Tip Number 1
Familiarize yourself with the specific cleaning standards and practices that are expected in the hospitality sector. Understanding what makes accommodation 'sparkle' will help you connect with the team and demonstrate your commitment to excellence.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully motivated and trained others in previous roles. Highlighting your ability to inspire and bring out the best in people will resonate well with our values.
✨Tip Number 3
Research our company culture and ethos, especially the 'Attentive Amazing Lovers' mantra. Being able to articulate how your personal values align with ours will make a strong impression during the interview process.
✨Tip Number 4
Prepare to discuss any relevant experience you have in the hospitality or holiday park sectors. Even if it's not essential, demonstrating familiarity with these environments can set you apart from other candidates.
We think you need these skills to ace Accommodation Roving Trainer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Accommodation Roving Trainer. Highlight your experience in training and motivating teams, as well as your attention to detail in maintaining high cleaning standards.
Showcase Your People Skills: In your application, emphasize your ability to work with people and bring out the best in them. Share specific examples of how you've inspired or trained others in previous roles.
Align with Company Values: Familiarize yourself with Away Resorts' ethos and values. Make sure to reflect this in your application by demonstrating how your personal values align with their fun-loving, people-centered approach.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to highlight relevant experiences in hospitality or holiday parks. Use keywords from the job description to ensure your application stands out to the hiring team.
How to prepare for a job interview at Away Resorts
✨Show Your Passion for Training
Make sure to express your enthusiasm for training and inspiring others. Share examples of how you've successfully motivated teams in the past, especially in a hospitality or cleaning context.
✨Demonstrate Attention to Detail
Since the role requires a superhuman attention to detail, be prepared to discuss specific instances where your meticulousness has led to improved outcomes. Highlight any relevant experiences that showcase your ability to maintain high standards.
✨Emphasize Teamwork and Collaboration
This position is all about working closely with accommodation cleaners. Talk about your experience as a team player and how you’ve fostered collaboration in previous roles. Mention any strategies you used to build rapport and trust within a team.
✨Align with Company Values
Familiarize yourself with the company's ethos and values, particularly the 'Attentive Amazing Lovers' mantra. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a fun-loving, people-centered environment.
