At a Glance
- Tasks: Lead and inspire a cleaning team to create sparkling accommodations for guests.
- Company: Exciting holiday company focused on delivering unforgettable guest experiences.
- Benefits: Up to 50% off holidays, team incentives, and career development opportunities.
- Other info: Engage in ongoing training and contribute to a positive team culture.
- Why this job: Join a fun-loving team and make a real impact on guest satisfaction.
- Qualifications: Senior management experience in hospitality and strong leadership skills.
The predicted salary is between 20800 - 25000 £ per year.
We need a strong and experienced leader for our accommodation cleaning team. Someone who will ensure that our accommodation sparkles and our cleaners are motivated.
What you’ll be doing: We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from the day‑to‑day and our job is to surprise and delight them at every turn. As a key member of our park management team, you will have overall responsibility for putting the ‘wow’ factor into our accommodation.
This crucial role includes:
- Managing and motivating your supervisors and their teams
- Encouraging your supervisors to take ownership of complaints and queries and supporting them when they need to
- Working seamlessly with other managers to ensure guests have a great holiday
- Managing budgets, workload planning and recruitment; keeping staff turnover low and costs under control
- Leading by example; getting stuck in when you need to but delegating to give your team opportunities to shine
Qualifications:
- Senior management experience in a practical, time‑pressured environment
- A leadership style that is open and approachable but commands respect
- Ability to plan and organise the workload, training and management of a large team
- Solid experience in the hospitality sector
- Values that align with our can‑do, fun‑loving, people‑centered ethos and the Attentive Amazing Lovers mantra
- Willingness to engage in specific park training and ongoing development
We provide specific park training and expect you to contribute to a positive team culture.
Benefits:
- Up to 50% discount on Away Resorts holidays
- 20% on‑park discount
- Team incentives
- Holiday Hero Menu – discounted on‑park meals
- Life insurance
- Enhanced maternity/paternity pay after two years of service
- Holiday Buy Scheme – flexibility to suit your lifestyle
- Help @ Hand Scheme – wellbeing support when you need it
- Career development opportunities
Accommodation Manager employer: Away Resorts
As an Accommodation Manager at our unique UK resort, you will thrive in a vibrant and supportive work culture that prioritises employee well-being and development. With benefits like up to 50% off holidays, team incentives, and a commitment to career growth, we ensure our staff feel valued and motivated to deliver exceptional experiences for our guests. Join us in creating memorable moments while enjoying a fulfilling career in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Away Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Away Resorts
Don't be shy about reaching out to Away Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Away Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Away Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
