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- Tasks: Lead a team of over 70 to ensure sparkling accommodation standards.
- Company: Join Away Resorts, a dynamic company transforming UK holidays at stunning locations.
- Benefits: Enjoy discounts on holidays, meals, and a pension scheme for your future.
- Why this job: Be part of a fun-loving team in a vibrant holiday environment with growth opportunities.
- Qualifications: Management experience in hospitality or holiday parks is preferred; strong leadership skills are essential.
- Other info: Diversity and inclusion are celebrated; bring your unique self to work!
The predicted salary is between 36500 - 36500 ÂŁ per year.
Accommodation Manager
Location: Sandy Balls Holiday Village, Fording bridge SP6 2JZ
Salary: ÂŁ36,500 per annum
Hours: Permanent 40 hour contract
What we need in a nutshell
We have an exciting opportunity for an experienced Accommodation Manager to join us and be a part of the Away Resorts family at Sandy Balls Holiday Village.
We need a strong leader for our accommodation cleaning team. Someone who will ensure that our accommodation sparkles and our cleaners are motivated.
Who are we?
We\’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. At Sandy Balls, guests step away from the ordinary and into the extraordinary, where the natural beauty of the New Forest is the amazing backdrop to our famous brand of holiday fun. Set in the heart of the beautiful New Forest just 5 minutes from Fordingbridge and 6 Miles from Ringwood this premium Holiday Park location is a true gem.
Sandy Balls is a very diverse day to day operation with everything from swimming pools, play areas, retail outlets, entertainment venues, sports & leisure facilities & loads of indoor and outdoor activities. If the Heartwood and the Zen does not excite you (which it will) then the Knightswood certainly will.
Want to find out more about our holidays? Check out our website:
What we can offer you
- Pension scheme – Plan for your future.
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won\’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Life Insurance – For peace of mind.
- Enhanced Maternity/Paternity Pay – After two years with us, we\’ve got you covered.
- Holiday Buy Scheme – Flexibility to suit your lifestyle.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Perk Box – Exclusive discounts and benefits.
- Career Development – We believe in nurturing talent and promoting from within.
What you\’ll be doing
As a key member of our park management team, you will report to our Guest Experience Manager and you\’ll be directly responsible for managing a team of over 70 Accommodation Team Leaders and Cleaners.
Supported by an Assistant Manager, who will all assist you with delivering our self-catered accommodation to the highest of standards; in conjunction and adherence to standard operational procedures to the satisfaction of all of our guests.
This crucial role includes:
- Recruiting and managing the induction of members of the Accommodation team
- Retaining and developing the Accommodation team
- Creating and managing rotas and attendance
- Allocating accommodation to the cleaning teams and holding regular briefings so everyone is clear on their expectations for the day. Monday are Friday being the key changeover days
- Managing the checking and review of cleaning standards with team performance
- Managing the ongoing training and development of the team and supervisory housekeepers. You will even have a bespoke person to ensure everyone is trained the same way.
- Managing an effective audit trail so that underperformance against standards can be identified and actioned
- Managing cleaning stocks to ensure all team have the correct resources to do their role
- To comply with all H&S requirements in line with Company policy
- To ensure all fire fleet inventory is in good order and correct for each type of accommodation
- To work aligned with the Parks Maintenance Manager to ensure everything is working correctly and any jobs are completed within a reasonable timeframe keeping the guest informed throughout
- To ensure the teams personal appearance is in line with the company expectations… and lots of other stuff too!
One more thing; holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you\’ll need
We\’ll provide training, but you might have…
- Have management experience in a similar role either on Holiday Parks or a Hotel with the required transferable skills on a large scale
- Have a Leadership style that is open, strong & approachable
- Be able to plan and organise the workload, training and management of a large team and be a good communicator who is able to establish good working relationships with all other Department heads and teams in all areas
- Be comfortable working to tight deadlines as part of a very busy team
- Real attention to detail with the highest of standards
- Adaptable, conscientious and very organised
- A sense of urgency
- Hands on/Can do approach…always ready to \”muck in\”
- Financial understanding of budgets and expenditure controls
It\’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes\’ mantra of Attentive, Amazing Lovers – if that\’s fired up your curiosity, have a read about it here and decide if it describes you. In exchange for your loyalty and hard work we offer an excellent salary, high job satisfaction in an environment that is fast moving with a business that is continually developing and evolving.
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn\’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We\’ll never accept any form of discrimination, and we\’ll forever strive, not just for our product to be unique, but our people too. In short, we want you to bring your whole self to work!
Want to join our team? Here\’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it\’s like to work for Away Resorts, check us out at Luck!
#INDHP
Accommodation Manager employer: Away Resorts
Contact Detail:
Away Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Familiarise yourself with the unique aspects of Sandy Balls Holiday Village. Understanding the specific amenities and activities offered can help you demonstrate your enthusiasm for the role and how you can contribute to enhancing the guest experience.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed large teams in previous roles. Be ready to discuss your approach to motivating staff and maintaining high standards, as this is crucial for the Accommodation Manager position.
✨Tip Number 3
Research the company culture at Away Resorts. Highlighting your alignment with their values, such as being people-centred and having a can-do attitude, will make you stand out as a candidate who fits well within their team.
✨Tip Number 4
Prepare to discuss your experience with health and safety compliance. Given the importance of maintaining high standards in accommodation, being able to articulate your understanding of H&S requirements will demonstrate your readiness for the role.
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in hospitality or holiday parks. Emphasise your leadership style and ability to manage large teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your attention to detail and ability to work under pressure, aligning with the values of Away Resorts.
Highlight Relevant Skills: In your application, clearly outline skills such as team management, training, and organisational abilities. Use examples from previous roles to illustrate how you have successfully led teams and maintained high standards.
Show Enthusiasm for the Company: Research Away Resorts and mention what excites you about their ethos and operations. Demonstrating knowledge about their values and commitment to diversity will show that you are genuinely interested in being part of their team.
How to prepare for a job interview at Away Resorts
✨Show Your Leadership Skills
As an Accommodation Manager, you'll be leading a large team. Be prepared to discuss your previous management experience and how you've motivated teams in the past. Share specific examples of how you’ve handled challenges and improved team performance.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. During the interview, highlight instances where your attention to detail has made a significant impact on cleanliness or guest satisfaction. This will show that you understand the importance of maintaining high standards.
✨Understand the Company Culture
Familiarise yourself with Away Resorts' ethos and values. They value a fun-loving, people-centred approach. Be ready to explain how your personal values align with theirs and how you can contribute to their positive work environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage tight deadlines. Think about how you would handle common situations in accommodation management, such as dealing with underperformance or managing a busy changeover day.