Holiday Home Sales Administrator in West Town

Location: Mill Rythe Coastal Village, Hayling Island, PO11 0PB

Hours of work: Permanent Contract – Part time hours

Salary: Dependant on Experience and Weekly Hours

What We Need, In a Nutshell

You will be supporting our Holiday Home Sales Team and delivering delight through various administrative tasks.

Who we are?

Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room.

What You’ll Be Doing

You’ll be making sure the owners have everything they need to ensure that the ownership customer experience is delivered to a high standard. Taking care of all administration tasks to ensure smooth customer service and happy Holiday Homeowners, including:

• Maintain accurate and up-to-date sales administration records across all relevant systems.
• Process all sales paperwork promptly and ensure documentation is complete and compliant.
• Update CRM and sales databases with customer details, sales progress, and key milestones.
• Liaise with Sales Managers, Sales Executives, and other departments to support the sales process.
• Handle customer queries relating to sales administration in a professional and timely manner.
• Assist with reporting, sales figures and administrative audits as required.
• Support general office administration duties within the sales department.
• Stock control and office standards.

One more thing... holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, Experience And Qualities You’ll Need

If you can match the skills, experience and qualities listed below, we’d love to hear from you:

• Previous experience in a sales administration or administrative role
• Strong attention to detail with high levels of accuracy
• Confident using CRM systems, databases, and Microsoft Office Suite
• Excellent organisational skills and ability to manage multiple tasks
• Strong communication skills, both written and verbal

It would be the icing on the cake if you have experience working in a similar role on a holiday park but don’t worry if you haven’t, we can offer training as long as you have the right skills and attitude.

What We Can Offer You

We look after you with a great range of benefits, including:

• Pension scheme – Plan for your future.
• Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
• 20% On-park discounts – Enjoy the best of what we offer.
• Team Incentives – Your hard work won’t go unnoticed.
• Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
• Life Insurance – For peace of mind.
• Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
• Holiday Buy Scheme – Flexibility to suit your lifestyle.
• Help @ Hand Scheme – Wellbeing support when you need it.
• Career Development – We believe in nurturing talent and promoting from within.

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!

Good Luck!