At a Glance
- Tasks: Lead and manage the Hot Tub team, ensuring safety and quality standards.
- Company: Join a fun-loving team at Piperdam Holiday Park in beautiful Angus countryside.
- Benefits: Work in a vibrant environment with opportunities for personal growth.
- Other info: Embrace diversity and bring your unique self to work!
- Why this job: Be a Holiday Hero, making guests' experiences unforgettable while developing your leadership skills.
- Qualifications: Team management experience and a valid driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
Hours of Work: 40 Hours Per week (including weekends)
Location: Cleethorpes Pearl Holiday Park, Hemel Hempstead, Hertfordshire
Role: Marketing
Transport Provided: No
Accommodation: No
Closing Date: 23 January 2026
Who are we? Set in 650 acres of idyllic Angus countryside, Piperdam combines superb accommodation and award-winning facilities to create the ultimate Scottish Experience. Our facilities include our Room with a View restaurant and Howie’s bar.
As part of our team of Holiday Heroes, you will manage the Hot Tubs team to ensure everything is in good working order and report into the Park Operations Manager. Your work will include:
- Lead, manage and develop the Hot Tub team, setting clear expectations, creating effective rotas and daily shift plans, and ensuring accurate timesheets.
- Ensure all team members are trained and competent in line with company policies, safe systems of work and water safety requirements.
- Take full ownership of COSHH management, including chemical handling, storage, usage and documentation to protect guests and colleagues.
- Maintain water quality and compliance across the hot tub fleet, including testing, responding to microbiological results and completing corrective actions.
- Oversee Health & Safety compliance with a strong focus on water, chemicals and guest use of facilities, ensuring all checks and records are completed.
- Manage the maintenance, repair and availability of the hot tub fleet, using trained team members and approved external contractors.
- Control repair, maintenance and capital expenditure budgets, ensuring value for money and minimal downtime for guests.
- Act as a visible, approachable role model, engaging with guests, inspiring the team and taking ownership to see issues through to completion.
Guests and staff will look to you to fix what’s broken and restore order, so you will need to be confident, friendly and obliging in addition to your practical skills. One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays, evenings and weekends too.
Skills, experience and qualities you’ll need:
- Experience of managing a team of general assistants.
- An understanding of Health & Safety at work.
- Driving licence is essential.
- Add in the ability to think for yourself and be proactive, great people skills, unfailing enthusiasm and extremely high standards of craftsmanship.
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers.
Nice to have but not essential:
- Experience of working in a holiday park.
Our Promise to You: Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!
Want to join our team? Here’s how to apply: Click HERE. If you’re new to our website, we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you.
Hot Tubs Manager in St Helens employer: Away Resorts Ltd
At Away Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued as a Holiday Hero. Located in the picturesque Cleethorpes Pearl Holiday Park, we provide opportunities for personal and professional growth, ensuring our staff are well-trained and supported in their roles. With a focus on diversity and inclusion, we create a fun-loving environment that encourages creativity and teamwork, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Hot Tubs Manager in St Helens
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Away Resorts Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Away Resorts Ltd
Don't be shy about reaching out to Away Resorts Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hot Tubs Manager in St Helens
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Away Resorts Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Away Resorts Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
