Sports & Leisure Team Lead - Guest Experience & Safety
Sports & Leisure Team Lead - Guest Experience & Safety

Sports & Leisure Team Lead - Guest Experience & Safety

Full-Time 12 - 15 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Supervise the leisure centre and ensure customer safety while providing top-notch service.
  • Company: Join a vibrant holiday resort company at Cleethorpes Pearl Holiday Park.
  • Benefits: Earn £13.21 per hour plus holiday discounts and other perks.
  • Why this job: Be part of a fun team and create memorable experiences for guests.
  • Qualifications: Must have a current NPLQ and First Aid certificate, with strong teamwork skills.
  • Other info: Thriving environment with opportunities to grow in the leisure industry.

The predicted salary is between 12 - 15 £ per hour.

A holiday resort company is seeking a Leisure Assistant to join its team at Cleethorpes Pearl Holiday Park. Responsibilities include supervising the leisure centre, ensuring customer safety, and providing excellent service.

Candidates must hold a current NPLQ and First Aid certificate, and be able to work well under pressure.

The position offers a salary of £13.21 per hour and various benefits, including holiday discounts.

Sports & Leisure Team Lead - Guest Experience & Safety employer: Away Resorts Ltd

Join our vibrant team at Cleethorpes Pearl Holiday Park, where we prioritise employee well-being and development. As a Sports & Leisure Team Lead, you'll enjoy a supportive work culture that values safety and exceptional guest experiences, alongside competitive pay and exclusive holiday discounts. We are committed to fostering growth opportunities for our staff, making this an ideal place for those seeking a rewarding career in the leisure industry.
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Contact Detail:

Away Resorts Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sports & Leisure Team Lead - Guest Experience & Safety

✨Tip Number 1

Get to know the company! Research Cleethorpes Pearl Holiday Park and its values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.

✨Tip Number 2

Practice makes perfect! Before your interview, run through common questions and think about how your experience aligns with the role. This will help you feel more confident and ready to impress.

✨Tip Number 3

Show off your skills! If you have any relevant certifications like the NPLQ or First Aid, make sure to highlight them during your conversation. It’s all about proving you’re the best candidate for ensuring guest safety.

✨Tip Number 4

Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.

We think you need these skills to ace Sports & Leisure Team Lead - Guest Experience & Safety

Supervision Skills
Customer Safety Management
Excellent Customer Service
NPLQ Certification
First Aid Certification
Ability to Work Under Pressure
Team Leadership
Communication Skills

Some tips for your application 🫡

Show Your Passion for Leisure: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see how much you love creating great experiences for guests and ensuring their safety.

Highlight Relevant Qualifications: Make sure to mention your NPLQ and First Aid certificates clearly in your application. We need to know you’re qualified to keep our guests safe while they enjoy their time at the resort.

Demonstrate Your Customer Service Skills: In your written application, share examples of how you've provided excellent service in previous roles. We value candidates who can handle pressure and still keep a smile on their face!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team at Cleethorpes Pearl Holiday Park.

How to prepare for a job interview at Away Resorts Ltd

✨Know Your Stuff

Make sure you’re familiar with the responsibilities of a Leisure Assistant. Brush up on your knowledge about customer safety protocols and the importance of excellent service in a leisure centre setting. This will show that you’re serious about the role and understand what’s expected.

✨Showcase Your Certifications

Since holding a current NPLQ and First Aid certificate is crucial, be ready to discuss how these qualifications have prepared you for the job. Share any relevant experiences where you’ve had to use these skills, as it’ll demonstrate your capability and readiness for the position.

✨Stay Calm Under Pressure

Working in a leisure centre can get hectic, so prepare examples of how you’ve successfully managed stressful situations in the past. Whether it’s dealing with a large crowd or handling an emergency, showing that you can keep your cool will impress the interviewers.

✨Engage with Enthusiasm

Let your passion for guest experience shine through during the interview. Talk about why you love working in leisure and how you aim to enhance the experience for guests at Cleethorpes Pearl Holiday Park. A positive attitude can go a long way in making a great impression!

Sports & Leisure Team Lead - Guest Experience & Safety
Away Resorts Ltd

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