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- Tasks: Lead and motivate a team to ensure sparkling guest accommodation.
- Company: Join a fun-loving holiday company that values delighting guests.
- Benefits: Competitive pay, weekly wages, and a vibrant work environment.
- Other info: Dynamic role with opportunities to make holidays unforgettable.
- Why this job: Be the reason guests say 'Wow!' when they enter their holiday home.
- Qualifications: Experience in team leadership and housekeeping is essential.
The predicted salary is between 30000 - 38000 £ per year.
Salary: Up to £38,300 Dependant on experience
Location: Sandy Balls Holiday Village, Fordingbridge, Hampshire, Ringwood, New Forest.
Hours of work: Seasonal contract – Variable Hours
Salary: £13.53 per hour – Paid Weekly!
What we need in a nutshell:
We want our team of cleaners to be well-managed and motivated, so that our guest accommodation is so clean that when guests open the door to it, we can hear them say “Wow!”
Some of the background:
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by managing and motivating a team of cleaners. That feeling that guests get when they first open the door is up to you and your team, and the love you have put into making their accommodation sparkle. It sets the standard for a great holiday.
What you’ll be doing:
- Working as part of our slightly bonkers team of holiday heroes, you will be making sure accommodation is sparkling and ready for new guests on changeover days, and you will be confidently troubleshooting any problems that arise.
- Managing and motivating your team of cleaners.
- Keeping on top of changeover day logistics – noting late bookings and changes, and preparing towel packs, dishwasher tablets and all the other essentials of a happy holiday.
- Making sure all the accommodation is ready on time with everything in place.
- Resolving guest issues in a way that makes them feel good.
- Working together with other team leaders and the wider park team to ensure our guests have the perfect holiday.
And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person. One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you’ll need:
- Have experience of leading a team.
- Have experience in a housekeeping role so that you know how this vital role works.
- Have a friendly and helpful attitude - delightful when you meet guests and good at communicating with your team.
- Be an organiser, with an eye for the important little details.
- Be comfortable working to tight deadlines as part of a busy team.
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.
Nice to have but not essential:
It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t):
- Experience of working at a holiday park.
Accommodation Team Leader in Sandy employer: Away Resorts Ltd
Contact Detail:
Away Resorts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Team Leader in Sandy
✨Tip Number 1
Get to know the company culture! Before your interview, dive into what makes this holiday company tick. Check out their social media and website to see how they engage with guests and what values they promote. This will help you connect during the interview and show that you're a great fit for their team.
✨Tip Number 2
Practice your people skills! As an Accommodation Team Leader, you'll be managing a team and interacting with guests. Role-play common scenarios with a friend or family member to boost your confidence. Think about how you'd handle guest issues or motivate your team – it’ll make you shine in the interview!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed a team or handled tight deadlines in the past. Whether it's a project at work or a personal event, having concrete examples ready will demonstrate your ability to keep everything running smoothly.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our slightly bonkers team. It shows initiative and enthusiasm, which is exactly what we’re looking for. Plus, you might just get a sneak peek at other roles that could be a perfect match for you!
We think you need these skills to ace Accommodation Team Leader in Sandy
Some tips for your application 🫡
Show Your Sparkle: When you're writing your application, let your personality shine through! We want to see how you can bring that 'wow' factor to our guests. Share your experiences and how you've made a difference in previous roles.
Be a Team Player: Highlight your experience in leading and motivating teams. We love a good team spirit, so tell us about times you've rallied your crew to achieve great results. It’s all about working together to create those unforgettable holiday moments!
Attention to Detail is Key: Make sure to mention your organisational skills and how you keep on top of the little things that matter. Whether it’s managing changeover logistics or ensuring everything is in place for our guests, we want to know how you handle the nitty-gritty!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to stay updated on the process. Plus, it shows you’re keen to join our slightly bonkers team of holiday heroes!
How to prepare for a job interview at Away Resorts Ltd
✨Know the Company Culture
Before your interview, take some time to understand the company’s ethos and values. They’re looking for someone who embodies their fun-loving, people-centred approach. Familiarise yourself with their mantra of 'Attentive Amazing Lovers' and think about how you can demonstrate these qualities during your chat.
✨Showcase Your Leadership Skills
As an Accommodation Team Leader, you'll need to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to keep morale high and ensure everyone is working towards a common goal.
✨Be Detail-Oriented
This role requires a keen eye for detail, especially when it comes to ensuring guest accommodation is spotless. During the interview, mention specific instances where your attention to detail made a difference in your previous roles. This will show that you understand the importance of creating a welcoming environment for guests.
✨Prepare for Changeover Day Scenarios
Since changeover days are crucial, think about potential challenges that could arise and how you would handle them. Be ready to discuss your organisational skills and how you would manage logistics, such as late bookings and preparing essentials for guests. This will demonstrate your proactive approach and problem-solving abilities.