Location: Hemel Hempstead, Hertfordshire
Location: Tattershall Lakes, Lincolnshire
We're looking for a positive, motivated and confident individual to join our busy team as a Yield and Inventory Executive.
Working with our reservations system, ParcVu, you'll play a key role in making sure our holiday inventory, bookings, promotions and tariffs are set up accurately and on time. You'll work closely with our park teams and Central Support colleagues, providing guidance and support to help maximise availability, drive sales and deliver amazing experiences for our guests and Owners.
If you're organised, have a keen eye for detail and enjoy finding smarter ways of working, this could be the perfect opportunity for you!
Who are we?
We're an ambitious bunch and have huge aspirations. We've spent the last 17 years shaking up the Great British Holiday and have no intention of stopping yet! With 27 locations across the UK, we are passionate about providing excellent experiences to our guests and colleagues. Whether that be on the Cornish Coastline or up in Scotland, there's something for everyone.
Manage our reservations system, ParcVu, ensuring holiday inventory, promotions, users and bookings are set up accurately and in a timely manner.
Load and maintain schemes for Owners who wish to sublet their accommodation through Away Resorts.
Coach and support our Central Support and park teams, helping them build their ParcVu knowledge and skills to maximise availability and manage tariffs effectively.
Assist with the setup of newly acquired parks, including any required system integration work.
Produce weekly audit and reconciliation reports to maintain system accuracy, covering areas such as debt chasing, overbookings, repairs and pricing.
Support ParcVu system development projects across the business, including testing system releases.
Help maximise sales and revenue by ensuring Grid Management is completed regularly.
Ensure third-party supplier bookings are reconciled accurately.
Identify opportunities to improve existing processes and find better, faster and smarter ways of working.
Support parks and colleagues across the business with ParcVu reservations system queries.
Liaise with third-party suppliers, including ParcVu Systems, Barsbank, Landal and Qenner, to ensure issues are resolved as quickly as possible.
Load Sun bookings and ensure booking information is maintained accurately.
Skills, experience, and qualities you'll need
Experience working with a reservations system or database.
Strong organisational skills, with the ability to manage your own time and workload effectively.
Excellent communication skills, with the confidence to coach and train colleagues.
An understanding of inventory and availability management.
Commercial awareness and an understanding of how reservations, availability and pricing can influence revenue.
Exceptional attention to detail and accuracy.
Strong analytical and problem-solving skills.
A self-motivated and proactive approach, with the ability to think ahead and identify opportunities for improvement.
A collaborative attitude and a dependable, organised approach to work.
A genuine team-player mentality, with a willingness to support colleagues across our parks and Central Support.
What we can offer you
Bonus Scheme
Private Health Care
Enhanced Family Benefit
Life Insurance
Discounts on Away Resorts Holidays
On Park Discounts
Awards and recognition
Our Promise to You
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination, and we'll forever strive not just for our product to be unique but our people too. After all, wouldn't it be boring if we were all the same? In short, we want to bring your whole self to work!
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Yield and Inventory Executive in Kings Langley employer: Away Resorts Ltd
Away Resorts Ltd is an exceptional employer that fosters a collaborative and supportive work culture, perfect for those looking to make a meaningful impact in the IT sector. With a focus on employee growth, you will have access to training opportunities and resources to enhance your skills while working in a vibrant environment that values clear communication and problem-solving. Located in a dynamic setting, this role offers the chance to contribute to a team dedicated to delivering excellent support to park teams and Central Support.
