Away Resorts Ltd in Hemel Hempstead is hiring a Contact Centre and Guest Email Advisor to handle inbound calls and respond to guest queries by email and phone, helping guests book, upgrade, and resolve post‑stay questions.
You’ll deliver friendly, clear information, build rapport, and support guests throughout their holidays, reporting to the Guest Experience Operations Manager in a fast-growing, customer‑focused team at one of the UK’s leading holiday providers.
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Guest Experience Advisor: Inbound Calls & Email in Hemel Hempstead employer: Away Resorts Ltd
Away Resorts Ltd is an exceptional employer that fosters a collaborative and supportive work culture, perfect for those looking to make a meaningful impact in the IT sector. With a focus on employee growth, you will have access to training opportunities and resources to enhance your skills while working in a vibrant environment that values clear communication and problem-solving. Located in a dynamic setting, this role offers the chance to contribute to a team dedicated to delivering excellent support to park teams and Central Support.
