Holiday Home Sales Advisor- Maternity Cover in Hayle

Hours of Work: Full time or Part time hours available - MAT cover

Contract: Fixed Term - Maternity Cover

What we need in a nutshell

Are you looking to start or develop a career in Holiday Home Sales? We’re looking for an enthusiastic and outgoing Holiday Home Sales Advisor who enjoys meeting new people, building relationships, and creating opportunities. This is an exciting role for someone who wants to break into holiday home sales and learn how to generate leads, engage with potential buyers, and ultimately earn commission through successful sales.

Your primary focus will be making pre-arrival calls to holidaymakers, identifying potential ownership opportunities, generating new leads from our guests, and attending or hosting on-park events to connect with prospective holiday homeowners. You’ll play a key role in introducing guests to the benefits of holiday home ownership and helping them take the first steps towards becoming owners.

While your day-to-day responsibilities will centre around lead generation and customer engagement, you’ll also have the opportunity to showcase our holiday homes and support potential buyers through their ownership journey. If you successfully convert a lead into a sale, you’ll earn commission on top of your salary. A full driving licence is required due to the nature of the role.

What you’ll be doing

As a Holiday Home Sales Advisor, you’ll be responsible for creating opportunities and introducing holidaymakers to the benefits of holiday home ownership. Your responsibilities will include:

• Making pre-arrival calls to holiday guests to enhance their stay and identify potential ownership interest.
• Generating new sales leads from holidaymakers staying on the park.
• Building rapport with guests and creating positive first impressions of holiday home ownership.
• Hosting and attending on-park events, owner events, and promotional activities to engage with potential buyers.
• Arranging appointments and viewings for interested guests.
• Following up leads and maintaining accurate customer records.
• Supporting prospective buyers throughout their ownership journey.
• Working towards lead generation and sales targets, with the opportunity to earn commission from completed sales.

This is a highly people-focused role that combines customer service, relationship building, and sales development. Every conversation is an opportunity to help someone discover the benefits of owning a holiday home.

One more thing… holidays happen at holiday times, so you’ll need to work your magic on evenings, weekends and bank holidays too.

Skills, experience and qualities you’ll need

First and foremost, you’ll be a confident people person who enjoys starting conversations and building relationships. You’ll be comfortable speaking to guests both over the phone and face-to-face, with a natural ability to make people feel welcome and valued. You’ll be organised, proactive, and motivated by achieving targets. Previous sales experience is helpful but not essential—we’re equally interested in candidates with great customer service skills who are keen to develop a career in holiday home sales.

We’re looking for someone who:

• Has excellent communication and customer service skills.
• Enjoys meeting new people and building relationships.
• Is confident making outbound calls and approaching guests.
• Is self-motivated and target driven.
• Thrives in a fast-paced environment.
• Wants to learn and develop within a sales-focused role.

Nice to have but not essential

It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t):

• Previous experience in a customer-facing or sales environment.
• Experience making outbound calls or generating leads.
• Experience working towards targets or performance goals.
• An interest in property, leisure, tourism, or holiday home ownership.

What we can offer you

• Top-tier commission plan – Your potential is in your hands.
• Industry-recognised training – Develop skills that will set you apart and boost your career.
• Pension scheme – Plan for your future.
• Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
• 20% On-park discounts – Enjoy the best of what we offer.
• Team Incentives – Your hard work won’t go unnoticed.
• Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
• Help @ Hand Scheme – Wellbeing support when you need it.
• Career Development – We believe in nurturing talent and promoting from within.

Whatever your experience, we’ll provide excellent training and support to help you develop your sales skills and build a successful career in holiday home ownership sales.

Our Promise to You

Holiday Heroes come with all sorts of different superpowers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!