At a Glance
- Tasks: Lead and motivate a team to ensure outstanding guest accommodation.
- Company: Dynamic holiday company transforming the Great British holiday experience.
- Benefits: Up to 50% discounts on holidays, team incentives, and career development opportunities.
- Other info: Embrace diversity and enjoy a supportive work environment.
- Why this job: Join a vibrant team and make a real impact on guest experiences.
- Qualifications: Experience in team management and exceptional communication skills required.
The predicted salary is between 32500 - 32500 £ per year.
Salary: £32,500 per annum
We’re looking for a confident and capable Accommodation Manager to lead and motivate the team that cleans, prepares and stocks our accommodation to the highest of standards for our guests. You’ll be overseeing all our accommodation, ensuring that the guest experience is outstanding, and contributing to the strategic development of our holiday offer.
Responsibilities:
- Leading, managing and developing our accommodation team to deliver an exceptional guest experience with sparkling, well-equipped accommodation.
- Recruiting, managing and developing a large department that includes a management team, cleaning team leaders and accommodation cleaners.
- Ensuring our guest accommodation is ready for arrivals and to the highest of standards.
- Working together with other managers in the park and centrally to ensure an exceptional guest experience.
- Coaching and helping Team Leaders resolve guest issues in a way that makes everyone feel good.
- Contributing to the strategic direction of the company and the park from the perspective of the accommodation offer.
- Managing and controlling budgets and identifying and implementing cost savings.
- Championing and implementing Health and Safety policies to ensure team and guest safety.
Qualifications:
- A good level of general education.
- Experience of managing and leading a team.
- The ability to manage performance issues and conflict situations assertively and with empathy.
- Exceptional communication skills and able to adapt style to people at all levels.
- A strategic mindset and a strong focus on customer service delivery.
- A forward-thinking outlook and open to new ideas.
- It’s the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience.
What we can offer you:
- Up to 50% Discounts on Away Resorts holidays.
- 20% On-park discounts.
- Team Incentives.
- Holiday Hero Menu.
- Life Insurance.
- Enhanced Maternity/Paternity Pay.
- Holiday Buy Scheme.
- Help @ Hand Scheme.
- Career Development.
Want to join our team? Here’s how to apply: Just click on the Apply Now button and follow the instructions.
Our promise to you: We embrace diversity, inclusion and equal opportunities. We’ll never accept any form of discrimination and we’ll forever strive for our product to be unique, but our people too.
Accommodation Manager in Hayle employer: Away Resorts Ltd
At Away Resorts, we pride ourselves on being a dynamic and growing company that offers an exceptional work environment at our award-winning St. Ives Bay Beach Resort. As an Accommodation Manager, you'll lead a dedicated team in a stunning location with private beach access, while enjoying fantastic benefits such as up to 50% discounts on holidays, career development opportunities, and a people-centred ethos that values diversity and inclusion. Join us to make a meaningful impact on guest experiences and grow your career in the heart of Cornwall.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Manager in Hayle
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Away Resorts Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Away Resorts Ltd
Don't be shy about reaching out to Away Resorts Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Manager in Hayle
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Away Resorts Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Away Resorts Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
