At a Glance
- Tasks: Lead a team to ensure sparkling clean holiday accommodations for guests.
- Company: Join a fun-loving holiday company that values guest experiences.
- Benefits: Competitive pay, weekly wages, and a vibrant work environment.
- Other info: Flexible hours with opportunities to work during holidays.
- Why this job: Be the reason guests say 'Wow!' when they enter their holiday home.
- Qualifications: Experience in team leadership and housekeeping is essential.
The predicted salary is between 30000 - 38000 € per year.
Salary: Up to £38,300 Dependant on experience
Location: Sandy Balls Holiday Village, Fordingbridge, Hampshire, Ringwood, New Forest.
Hours of work: Seasonal contract – Variable Hours
Salary: £13.53 per hour – Paid Weekly!
What we need in a nutshell:
We want our team of cleaners to be well-managed and motivated, so that our guest accommodation is so clean that when guests open the door to it, we can hear them say “Wow!”
Some of the background:
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by managing and motivating a team of cleaners. That feeling that guests get when they first open the door is up to you and your team, and the love you have put into making their accommodation sparkle. It sets the standard for a great holiday.
What you’ll be doing:
- Working as part of our slightly bonkers team of holiday heroes, you will be making sure accommodation is sparkling and ready for new guests on changeover days, and you will be confidently troubleshooting any problems that arise.
- Managing and motivating your team of cleaners.
- Keeping on top of changeover day logistics – noting late bookings and changes, and preparing towel packs, dishwasher tablets and all the other essentials of a happy holiday.
- Making sure all the accommodation is ready on time with everything in place.
- Resolving guest issues in a way that makes them feel good.
- Working together with other team leaders and the wider park team to ensure our guests have the perfect holiday.
And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person. One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you’ll need:
- Have experience of leading a team.
- Have experience in a housekeeping role so that you know how this vital role works.
- Have a friendly and helpful attitude - delightful when you meet guests and good at communicating with your team.
- Be an organiser, with an eye for the important little details.
- Be comfortable working to tight deadlines as part of a busy team.
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.
Nice to have but not essential:
It would be great if you tick some of these boxes too (but we won’t hold it against you if you don’t):
- Experience of working at a holiday park.
Accommodation Team Leader in Hampshire employer: Away Resorts Ltd
At Away Resorts, we pride ourselves on creating a vibrant and supportive work environment where our Accommodation Team Leaders can thrive. Located in the picturesque New Forest, our team enjoys flexible seasonal hours, competitive pay, and the opportunity to lead a dedicated group of cleaners who play a crucial role in delivering unforgettable holiday experiences. With a focus on employee growth and a fun-loving culture, we empower our staff to make a real impact while enjoying the unique atmosphere of our holiday village.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Team Leader in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their vibe will help you connect with the team and show that you're a perfect fit for their slightly bonkers environment.
✨Tip Number 2
Practice your people skills! Since you'll be managing a team and interacting with guests, think of examples where you've motivated others or resolved issues. This will help you shine during the interview and demonstrate your friendly, helpful attitude.
✨Tip Number 3
Be ready to talk logistics! Brush up on your organisational skills and be prepared to discuss how you would handle changeover days and tight deadlines. Showing that you can keep everything running smoothly will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team of holiday heroes. Don’t miss out on the chance to make guests say 'Wow!'
We think you need these skills to ace Accommodation Team Leader in Hampshire
Some tips for your application 🫡
Show Your Sparkle:When you're writing your application, let your personality shine through! We want to see how you can bring that 'wow' factor to our guests, just like you would in the role. Share your experiences and how they relate to making accommodation sparkle!
Tailor Your Application:Make sure to tailor your application to the Accommodation Team Leader role. Highlight your leadership experience and any housekeeping roles you've had. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Friendly and Approachable:Since we’re all about that friendly vibe, make sure your application reflects your helpful attitude. Use a warm tone and show us how you communicate with both your team and guests. We want to know you’re a delightful person to work with!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us see your amazing self!
How to prepare for a job interview at Away Resorts Ltd
✨Know the Company Culture
Before your interview, take some time to understand the company’s ethos and values. Since they pride themselves on a fun-loving, people-centred approach, think about how your own values align with theirs. Be ready to share examples of how you embody a can-do attitude and have made guests feel special in previous roles.
✨Showcase Your Leadership Skills
As an Accommodation Team Leader, you'll need to manage and motivate a team. Prepare specific examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. Highlight your ability to keep spirits high and ensure everyone is working towards a common goal.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to ensuring guest accommodation is sparkling clean. During the interview, mention instances where your attention to detail made a significant difference, whether in housekeeping or any other relevant experience. This will show that you understand the importance of creating a delightful experience for guests.
✨Be Ready for Problem-Solving Scenarios
Expect to be asked about how you would handle various situations, such as last-minute changes or guest complaints. Think through potential scenarios and prepare your responses. Show that you can remain calm under pressure and are capable of troubleshooting effectively while keeping the guest experience at the forefront.
