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- Tasks: Enhance guest experiences through excellent customer service and manage bookings.
- Company: Exciting holiday company in beautiful Scotland with a supportive culture.
- Benefits: Flexible hours, holiday discounts, and a friendly work environment.
- Why this job: Join a fun team and make guests' holidays unforgettable!
- Qualifications: Strong communication skills and a friendly attitude; hospitality experience is a plus.
- Other info: Perfect for those seeking flexible work and great perks!
The predicted salary is between 24000 - 36000 £ per year.
A holiday company in Scotland is looking for a Guest Services assistant to enhance guest experiences by providing excellent customer service. The role includes greeting guests, managing bookings, and resolving issues.
Ideal candidates possess strong communication skills and a friendly attitude. Flexibility to work evenings and weekends is a must, and experience in the hospitality sector will be an advantage.
Great perks are offered, including holiday discounts and a supportive work culture.
Guest Experience Coordinator - Flexible Hours, Discounts employer: Away Resorts Ltd
Contact Detail:
Away Resorts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Coordinator - Flexible Hours, Discounts
✨Tip Number 1
Make sure to showcase your communication skills during interviews. We want to see how you interact with others, so practice friendly greetings and responses to common guest queries. Remember, a warm smile goes a long way!
✨Tip Number 2
Flexibility is key in this role, so be ready to discuss your availability. We appreciate candidates who can work evenings and weekends, so highlight any previous experience where you've adapted your schedule to meet demands.
✨Tip Number 3
If you've got experience in hospitality, flaunt it! Share specific examples of how you've enhanced guest experiences in the past. We love hearing about real-life situations where you've gone above and beyond for guests.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our supportive work culture.
We think you need these skills to ace Guest Experience Coordinator - Flexible Hours, Discounts
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly attitude shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV.
Highlight Relevant Experience: Make sure to showcase any experience you have in the hospitality sector. We love seeing how you've enhanced guest experiences in the past, so include specific examples that demonstrate your skills.
Tailor Your Application: Take a moment to tailor your application to our job description. Mention your flexibility for evenings and weekends, as well as your strong communication skills, to show us you're the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Away Resorts Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the holiday company. Understand their values, mission, and what makes them unique in the hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Guest Experience Coordinator, strong communication is key. Prepare examples from your past experiences where you successfully resolved issues or enhanced customer satisfaction. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Flexibility and Adaptability
Since the role requires working evenings and weekends, be ready to discuss your availability and how you manage your time. Share instances where you've adapted to changing circumstances in previous jobs, highlighting your willingness to go the extra mile for guests.
✨Bring a Friendly Attitude
The ideal candidate has a friendly attitude, so let your personality shine through! Smile, maintain eye contact, and engage with your interviewer. Remember, they’re looking for someone who can create a welcoming atmosphere for guests, so be yourself and show your enthusiasm for the role.
