At a Glance
- Tasks: Keep our holiday park sparkling clean and welcoming for guests.
- Company: Join Away Resorts, a vibrant and innovative holiday park company.
- Benefits: Earn £12.71 per hour, enjoy discounts, and receive career development support.
- Other info: Flexible hours with opportunities for growth in a diverse environment.
- Why this job: Be part of a team that creates unforgettable guest experiences.
- Qualifications: Attention to detail and a friendly attitude are key; experience is a bonus.
The predicted salary is between 12 - 13 £ per hour.
Location: Mill Rythe Holiday Park, Hayling Island, Portsmouth
Salary: £12.71 per hour - paid weekly
Hours of work: Seasonal contract - Various hours available including early mornings and evenings.
What We Need In a Nutshell
We want our venues and facilities to be so clean that they sparkle. So clean that when guests walk through the doors, we can hear them say “Wow!” This role requires a sharp eye for attention to detail.
Who are we?
Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. We are famous for our Accommodation, from exclusive units you will only find at Away Resorts, down to our own bespoke scent. Our attention to detail is second to none, so much so, that when our Guests open the door, they go “Wow!” However, what really makes us special is our Team of people making all this happen, we are a growing business and are now on the lookout for a Guest Experience Manager that cares about their Teams and Guests as much as we do!
Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room.
What You'll Be Doing
- Maintaining and monitoring the venues, leisure facilities & the toilets keeping them clean and fully stocked
- Keeping our floors shining and rubbish free
- Keeping an eye on our bins morning and evening
- Dusting, mopping and wiping anything that doesn’t look quite right.
- General cleaning of the building throughout the day.
- Reporting any jobs that need doing to the Guest Service team.
Skills, Experience And Qualities You’ll Need
- Have an awareness of what clean means – which includes attention to detail and getting a genuine thrill from a job well-done
- Have a friendly and helpful attitude - delightful when you meet guests and good at communicating within your team.
- Be open to learning – experience isn’t as important as eagerness to learn
- Be willing to turn your hand to anything – guests come first, so you need to be alert to their needs and ready to help
- Be able to work day or night & weekends
It’s the icing on the cake if you have experience, but don’t worry, we provide lots of training.
What We Can Offer You
- Pension scheme – Plan for your future.
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within.
Our Promise to You
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!
Guest-Experience Cleaner (Seasonal, Flexible Hours) employer: Away Resorts Ltd
At Away Resorts, we pride ourselves on creating a vibrant and inclusive work environment where every team member is valued. Located at the stunning Mill Rythe Holiday Park, our Guest-Experience Cleaners enjoy flexible hours, competitive pay, and a range of benefits including generous discounts on holidays and career development opportunities. Join us in delivering exceptional guest experiences while being part of a supportive team that celebrates diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Experience Cleaner (Seasonal, Flexible Hours)
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Away Resorts. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit right into their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your attention to detail and how you’ve tackled cleaning challenges in the past. We want to hear those 'Wow!' moments!
✨Tip Number 3
Dress the part! Even though it’s a cleaning role, showing up looking neat and tidy speaks volumes about your attitude towards the job. It shows you care about cleanliness, which is exactly what we’re after!
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, ask about the team culture or training opportunities. It shows you’re genuinely interested in being part of the Away Resorts family. And remember, apply through our website for the best chance!
We think you need these skills to ace Guest-Experience Cleaner (Seasonal, Flexible Hours)
Some tips for your application 🫡
Show Your Sparkle:When you're writing your application, let your personality shine through! We want to see that you understand what it means to keep things sparkling clean and that you’re excited about creating a 'Wow!' experience for our guests.
Attention to Detail is Key:Make sure to highlight any experiences where you've demonstrated a keen eye for detail. Whether it's cleaning or another role, we love to see how you’ve gone the extra mile to ensure everything looks perfect!
Be Friendly and Approachable:In your application, don’t forget to mention your friendly attitude and how you enjoy interacting with guests and team members. We’re all about creating a welcoming environment, so show us how you fit into that vibe!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Away Resorts Ltd
✨Know Your Clean
Before the interview, brush up on what cleanliness means in a hospitality context. Think about how you can demonstrate your attention to detail and share examples of when you've made a space sparkle. This will show that you understand the importance of creating that 'Wow!' factor for guests.
✨Show Your Friendly Side
Since this role involves interacting with guests, practice showcasing your friendly and helpful attitude. Prepare a few anecdotes where you’ve gone above and beyond to assist someone, whether it was in a previous job or even in everyday life. This will highlight your communication skills and eagerness to help.
✨Be Ready to Learn
Away Resorts values eagerness to learn over experience, so come prepared to discuss how you adapt to new situations. Think of times when you’ve picked up new skills quickly or tackled challenges head-on. This will demonstrate your willingness to grow within the role.
✨Flexibility is Key
Since the position requires working various hours, be ready to discuss your availability openly. Highlight your flexibility and willingness to work early mornings, evenings, or weekends. This shows that you’re committed to meeting the needs of the guests and the team.
