At a Glance
- Tasks: Lead a dynamic team in our bustling restaurant, ensuring top-notch service and smooth operations.
- Company: Join Away Resorts, a vibrant company transforming the Great British holiday experience.
- Benefits: Enjoy weekly pay, discounts on holidays, and recognition awards.
- Other info: Be prepared to work weekends and bank holidays in this exciting role.
- Why this job: Kickstart your career with growth opportunities in a fun, inclusive environment.
- Qualifications: Experience in fast-paced F&B settings; training provided for those eager to learn.
Location
Mill Rythe Coastal Retreat
Hours of work
Seasonal contract- Variable hours
Pay
£13.60 per hour - Paid weekly!
What We Need In a Nutshell
We’re looking for a team leader who loves being where the action is. You’ll be making everything run smoothly, leading shifts and getting stuck in yourself in our busy onsite new restaurant The Green Room, ensuring our guests want to come back again and again.
What We Can Offer You
This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including:
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
Who are we?
At Away Resorts we’re a growing company, shaking up the Great British holiday. Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel, and our incredible new restaurant The Green Room.
What You’ll Be Doing
Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant. This includes:
- Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team
- Managing rotas so that we always have the right level of cover
- Identifying and sharing best practice with team, including upselling effectively
- Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly
- Dealing with customer complaints and managing performance within your team
- Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy
One more thing: holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, Experience And Qualities You’ll Need
- Previous experience in a fast-paced and busy F&B environment
- Experience of driving revenue – we can help you with training
- A problem solver who can manage difficult situations well
- A champion in delivering excellence in customer service with evidence of previous successes
- Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site
It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.
We have a can‑do, people‑centered ethos at Away Resorts, and we look for certain qualities in our team members. Have a read about it and see if you fit the bill.
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Food & Beverage Team Leader employer: Away Resorts Ltd
At Away Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team leaders can thrive in a dynamic environment. With opportunities for career progression, generous benefits including discounts on holidays, and a commitment to diversity and inclusion, our Mill Ryther resort is the perfect place to kick-start your career in the hospitality industry while enjoying the beautiful surroundings of our newly refurbished facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader
✨Tip Number 1
Familiarise yourself with the specific challenges of a fast-paced food and beverage environment. Understanding how to manage busy shifts and customer expectations will show that you’re ready to lead effectively.
✨Tip Number 2
Highlight your problem-solving skills in conversations or interviews. Be prepared to share examples of how you've successfully handled difficult situations in previous roles, as this is crucial for a team leader.
✨Tip Number 3
Demonstrate your passion for customer service. Share stories about how you’ve gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the ethos at Away Resorts.
✨Tip Number 4
Research Away Resorts and their values. Being able to discuss how your personal values align with theirs during your application process can set you apart from other candidates.
We think you need these skills to ace Food & Beverage Team Leader
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Away Resorts is looking for in a Food & Beverage Team Leader. Highlight your relevant experience and skills that match their requirements.
Tailor Your CV:Make sure your CV reflects your experience in fast-paced food and beverage environments. Emphasise any leadership roles you've held and your ability to motivate a team, as these are key aspects of the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your problem-solving abilities. Mention specific examples from your past experiences that demonstrate your capability to lead a team effectively.
Show Enthusiasm:In your application, express your excitement about the opportunity to work at Away Resorts. Mention how you align with their ethos of diversity and inclusion, and your eagerness to contribute to their team.
How to prepare for a job interview at Away Resorts Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on guest experience.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully motivated a team in a fast-paced environment. Highlight any experiences where you led by example, managed conflicts, or improved team performance, as these are key aspects of the Food & Beverage Team Leader position.
✨Be Ready to Discuss Problem-Solving
Think of scenarios where you faced challenges in a busy F&B setting and how you resolved them. The interviewers will be looking for your ability to handle difficult situations calmly and effectively, so having a few examples ready will showcase your problem-solving skills.
✨Understand the Company Culture
Familiarise yourself with Away Resorts' ethos and values. Be prepared to discuss how your personal values align with their commitment to diversity, inclusion, and creating a positive work environment. This will show that you're not just looking for a job, but a place where you can contribute to their mission.
