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- Tasks: Coordinate subletting for holiday homeowners and ensure a fantastic experience for guests.
- Company: Join Away Resorts, an award-winning company known for amazing holidays and a fun culture.
- Benefits: Earn £13.81 per hour, enjoy discounts on holidays, and receive recognition for your hard work.
- Other info: Flexible hours with opportunities for growth in a vibrant team environment.
- Why this job: Perfect for people lovers who want to make holidays unforgettable while building a career.
- Qualifications: Customer service experience and a friendly, resilient personality are key.
The predicted salary is between 28000 - 29000 £ per year.
Hours of work: 40 hours per week - some evenings & weekends required
Salary: £13.81 per hour - paid weekly!
Who are we? Our holidays are amazing and it's our people who bring everything to life. We pull out all the stops, add the bells and whistles and put our hearts and souls into it, so that our guests can enjoy the greatest of Great British holidays. At Away Resorts, we like to have fun, so if you do too, and you would also like to be part of an award winning company with big plans - we need to talk.
What we need in a nutshell:
- As a Sublet Coordinator you will be the key point of contact on the park for the Owners and champion the subletting process, which enables holiday homeowners to let their accommodation to holiday guests when they are not using them.
- Being the key point of contact for owners who sublet, and looking after their interests.
- Coordinating the subletting process and all the paperwork that goes with it to ensure owners and the guests that stay in their properties have the best possible experience.
- Grading holiday homes and ensuring the brochures and forms are correct.
- Introducing new owners to subletting and managing the process to get them onboard, including ordering inventory and completing paperwork.
- Liaising with other departments about maintenance, bookings, new sublets etc.
One more thing…holidays happen at holiday times, so you will need to work your magic on weekends and bank holidays too.
What’s great about this role? If you are a people person, this is the role for you, and there are opportunities to build your career too. You will love working for Away Resorts; we have a can-do, fun-loving, people-centred ethos, captured by our Holiday Heroes’ mantra of Attentive Amazing Lovers - have a read about it on our website.
Skills, experience and qualities you’ll need:
- Customer service skills and experience in the hospitality sector.
- A confident, outgoing personality and a high degree of resilience under pressure.
- Able to work across teams and communicate well so issues can be resolved quickly.
It would be great if you have experience of using ParcVubooking system, but don’t worry if you haven’t, we’ll train you.
What we can offer you: This is an exciting and varied role with the opportunity to progress. We look after you with a great range of benefits, including:
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
Sublet Coordinator in Filey employer: Away Resorts Ltd
Contact Detail:
Away Resorts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sublet Coordinator in Filey
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who might have connections in the hospitality sector. You never know who might have a lead on that perfect Sublet Coordinator role!
✨Tip Number 2
Get social! Follow Away Resorts on social media and engage with their posts. This shows your enthusiasm for the company and can help you stand out when it comes to interviews.
✨Tip Number 3
Prepare for those interviews by practising common questions related to customer service and teamwork. We want to see your confident, outgoing personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Away Resorts family.
We think you need these skills to ace Sublet Coordinator in Filey
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your confident and outgoing personality. Use a friendly tone and let your passion for customer service shine through.
Tailor Your Application: Don’t just send a generic application. Take the time to highlight your relevant experience in hospitality and customer service. Show us how your skills align with what we’re looking for in a Sublet Coordinator.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills are easy to find. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Away Resorts!
How to prepare for a job interview at Away Resorts Ltd
✨Know the Company Culture
Before your interview, take some time to understand Away Resorts' fun-loving and people-centred ethos. Familiarise yourself with their Holiday Heroes’ mantra of Attentive Amazing Lovers. This will help you align your answers with their values and show that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As a Sublet Coordinator, you'll be the key point of contact for owners and guests. Prepare examples from your past experiences where you've excelled in customer service, especially in hospitality. Highlight how you resolved issues and ensured a positive experience for customers.
✨Demonstrate Teamwork and Communication
This role requires liaising with various departments, so be ready to discuss how you've successfully worked across teams in the past. Share specific instances where your communication skills helped resolve issues quickly and effectively.
✨Be Ready for Flexibility
Since the job involves working evenings and weekends, express your willingness to adapt to these hours. You might want to mention any previous roles where you had to be flexible with your schedule, showing that you can handle the demands of the position.