At a Glance
- Tasks: Lead a vibrant team in our busy restaurant and bar, ensuring excellent customer service.
- Company: Join Away Resorts, an award-winning company dedicated to creating unforgettable holiday experiences.
- Benefits: Earn £13.75 per hour, enjoy discounts on holidays, and receive recognition for your hard work.
- Other info: Embrace diversity and grow with us in a supportive and dynamic workplace.
- Why this job: Kickstart your career in hospitality while having fun and making guests smile.
- Qualifications: Experience in fast-paced F&B environments and a passion for customer service.
The predicted salary is between 27500 - 28500 £ per year.
Salary: £13.75 per hour - paid weekly!
What we need in a nutshell
We’re looking for a team leader who loves being where the action is. You’ll be making everything run smoothly, leading shifts and getting stuck in yourself in our busy onsite restaurant and bar, making sure our guests want to come back again and again.
Who are we?
Our holidays are amazing and it's our people who bring everything to life. We pull out all the stops, add the bells and whistles and put our hearts and souls into it, so that our guests can enjoy the greatest of Great British holidays. At Away Resorts, we like to have fun, so if you do too, and you would also like to be part of an award winning company with big plans – we need to talk.
What you’ll be doing
- Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant.
- Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team.
- Managing rotas so that we always have the right level of cover.
- Identifying and sharing best practice with team, including upselling effectively.
- Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
- Dealing with customer complaints and managing performance within your team.
- Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
- Previous experience in a fast-paced and busy F&B environment.
- Experience of driving revenue – we can help you with training.
- A problem solver who can manage difficult situations well.
- A champion in delivering excellence in customer service with evidence of previous successes.
- Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site.
- It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.
What we can offer you
This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including:
- Discounts on Away Resorts Holidays.
- On Park Discounts.
- Awards and Recognition.
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Food and Beverage Team Leader in Filey employer: Away Resorts Ltd
At Away Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture where fun and dedication go hand in hand. As a Food and Beverage Team Leader, you'll not only lead a passionate team in a bustling environment but also enjoy fantastic benefits like discounts on holidays and opportunities for career progression. Join us in creating unforgettable experiences for our guests while being part of an award-winning company that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Leader in Filey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Away Resorts' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or solved a problem. Being able to share these stories will make you stand out as a candidate who can lead by example.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've handled difficult situations with customers in the past. This is key for a role where delivering excellent service is crucial.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Away Resorts. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Team Leader in Filey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the food and beverage industry shine through. We want to see that you’re excited about leading a team and creating memorable experiences for our guests!
Tailor Your CV:Make sure your CV highlights relevant experience in fast-paced environments. We’re looking for evidence of your problem-solving skills and customer service excellence, so don’t hold back on those achievements!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun and vibrant team culture!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Away Resorts Ltd
✨Know the Company Culture
Before your interview, take some time to understand Away Resorts' vibe. They love fun and creativity, so think about how you can showcase your personality and enthusiasm for creating memorable experiences for guests.
✨Showcase Your Leadership Skills
As a Food and Beverage Team Leader, you'll need to motivate your team. Prepare examples of how you've successfully led a team in a busy environment, solved problems on the spot, and delivered excellent customer service.
✨Be Ready to Discuss Revenue Driving
Since driving revenue is key, come prepared with ideas on upselling and managing costs effectively. Think of specific instances where you've contributed to increasing sales or reducing waste in previous roles.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or customer complaints. Practice your responses to common scenarios, focusing on how you resolved issues while keeping the team motivated and customers happy.
