At a Glance
- Tasks: Lead a vibrant team in our busy bar and restaurant, ensuring excellent customer service.
- Company: Join Away Resorts, an award-winning company dedicated to creating unforgettable holiday experiences.
- Benefits: Earn £13.75 per hour, enjoy discounts on holidays, and receive recognition for your hard work.
- Other info: Embrace diversity and grow with us in a dynamic, inclusive workplace.
- Why this job: Kickstart your career in hospitality while having fun and making guests smile.
- Qualifications: Experience in fast-paced F&B environments and a passion for customer service.
The predicted salary is between 27500 - 30000 £ per year.
Salary: £13.75 per hour - paid weekly!
What we need in a nutshell
We’re looking for a team leader who loves being where the action is. You’ll be making everything run smoothly, leading shifts and getting stuck in yourself in our busy onsite restaurant and bar, making sure our guests want to come back again and again.
Who are we?
Our holidays are amazing and it's our people who bring everything to life. We pull out all the stops, add the bells and whistles and put our hearts and souls into it, so that our guests can enjoy the greatest of Great British holidays. At Away Resorts, we like to have fun, so if you do too, and you would also like to be part of an award winning company with big plans – we need to talk.
What you’ll be doing
- Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant.
- Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team.
- Managing rotas so that we always have the right level of cover.
- Identifying and sharing best practice with team, including upselling effectively.
- Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
- Dealing with customer complaints and managing performance within your team.
- Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.
One more thing…holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
- Previous experience in a fast-paced and busy F&B environment.
- Experience of driving revenue – we can help you with training.
- A problem solver who can manage difficult situations well.
- A champion in delivering excellence in customer service with evidence of previous successes.
- Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site.
- It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.
What we can offer you
This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including:
- Discounts on Away Resorts Holidays.
- On Park Discounts.
- Awards and Recognition.
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
F&B Team Leader: Lead Busy Bar & Restaurant in Filey employer: Away Resorts Ltd
At Away Resorts, we pride ourselves on being an award-winning employer that values fun, diversity, and personal growth. As a F&B Team Leader in our bustling bar and restaurant, you'll not only lead a dynamic team but also enjoy a range of benefits including discounts on holidays and opportunities for career progression. Join us in creating unforgettable experiences for our guests while working in a vibrant environment that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Leader: Lead Busy Bar & Restaurant in Filey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Away Resorts' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a F&B Team Leader, you'll be at the heart of the action. Think about examples from your past where you've solved problems or motivated a team, and be ready to share those stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to lead by example.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Away Resorts, which is always a bonus!
We think you need these skills to ace F&B Team Leader: Lead Busy Bar & Restaurant in Filey
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you love being in a busy environment and are excited about leading a team in our bar and restaurant.
Tailor Your Experience:Make sure to highlight any relevant experience you have in fast-paced F&B settings. We’re looking for problem solvers who can manage tricky situations, so share specific examples of how you've done this in the past.
Be Yourself:We value diversity and want to know the real you! Don’t be afraid to let your personality come through in your application. We believe that everyone brings something unique to the table, and we want to see what makes you special.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with Away Resorts!
How to prepare for a job interview at Away Resorts Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Away Resorts. Understand their values, mission, and what makes them unique in the holiday industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a potential F&B Team Leader, it’s crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully motivated a team, resolved conflicts, or improved service quality. Be ready to discuss how you can lead by example in a busy environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you turned a negative experience into a positive one. Highlight your problem-solving skills and your commitment to delivering excellent customer service, as this is key in the hospitality sector.
✨Be Ready to Discuss Revenue Driving Strategies
Since driving revenue is part of the role, come prepared with ideas on upselling and managing costs effectively. Share any relevant experiences where you contributed to increasing sales or reducing waste in a previous role. This will show that you understand the business side of the F&B industry.
