At a Glance
- Tasks: Lead a team to deliver exceptional food and drink service in a vibrant holiday setting.
- Company: Join a dynamic company transforming the Great British holiday experience.
- Benefits: Earn £13.53 per hour, enjoy discounts, and access career development opportunities.
- Other info: Embrace diversity and grow with us in a supportive team atmosphere.
- Why this job: Kickstart your career in hospitality while enjoying the beach vibes at St. Ives Bay.
- Qualifications: Experience in fast-paced F&B environments and a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
Hours of work: Seasonal Contract - Variable Hours
Pay: £13.53 per hour - Paid weekly!
What we need in a nutshell:
We need someone who understands that food and drink are central to a happy holiday. Someone who can look after our guests’ every whim when they eat, drink and relax in our bars and restaurants.
Who are we?
We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. St. Ives Bay Beach Resort has private access to three miles of sandy beach, spectacular sea views, luxury accommodation and excellent facilities, making it one of the best holiday parks in Cornwall and a great place to work.
What you’ll be doing:
- Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant.
- Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team.
- Managing rotas so that we always have the right level of cover.
- Identifying and sharing best practice with the team, including upselling effectively.
- Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
- Dealing with customer complaints and managing performance within your team.
- Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.
One more thing… holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need:
- Previous experience in a fast-paced and busy F&B environment.
- Experience of driving revenue – we can help you with training.
- A problem solver who can manage difficult situations well.
- A champion in delivering excellence in customer service with evidence of previous successes.
- Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site.
- It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.
What we can offer you:
- Pension scheme – Plan for your future.
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Career Development – We believe in nurturing talent and promoting from within.
Our promise to you:
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Want to join our team? Here’s how to apply:
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out at www.awayresorts.co.uk/careers.
Food & Beverage Team Leader in England employer: Away Resorts Ltd
Away Resorts is an exceptional employer, offering a vibrant work culture at the stunning St. Ives Bay Beach Resort, where employees can enjoy breathtaking sea views and private beach access. With a strong focus on employee growth, we provide extensive training opportunities, generous discounts on holidays, and a supportive environment that values diversity and inclusion, making it an ideal place for those looking to kick-start their careers in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader in England
✨Tip Number 1
Get to know the company! Before your interview, check out Away Resorts' website and social media. Understanding their vibe and values will help you connect with the team and show that you're genuinely interested in being part of their holiday magic.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Team Leader, you'll be at the heart of guest interactions. Role-play common scenarios with friends or family to boost your confidence in handling customer queries and complaints like a pro.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past experiences where you've motivated a team or solved a tricky problem. Be ready to share these stories during your interview to demonstrate that you can lead the F&B assistants effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and show that you’re keen on joining the team at Away Resorts.
We think you need these skills to ace Food & Beverage Team Leader in England
Some tips for your application 🫡
Show Your Passion for Food & Drink:When you're writing your application, let us know how much you love food and drink! Share any experiences you've had in the F&B industry and how they shaped your understanding of what makes a great dining experience.
Highlight Your Leadership Skills:As a Food & Beverage Team Leader, we want to see your leadership style shine through. Talk about times when you've motivated a team or solved problems under pressure. We love examples that show how you can lead by example!
Tailor Your Application:Make sure to tailor your application to our specific role. Mention your relevant experience and how it aligns with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, you can check out more about our company while you’re there!
How to prepare for a job interview at Away Resorts Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Food & Beverage Team Leader. Familiarise yourself with the company’s values and how they prioritise customer service. This will help you demonstrate your passion for the role and show that you’re a great fit.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in leading teams, especially in busy environments. Think of specific examples where you motivated your team or solved problems effectively. This will highlight your ability to manage and inspire others under pressure.
✨Customer Service is Key
Since this role revolves around guest satisfaction, come ready with examples of how you've delivered excellent customer service in the past. Share stories that showcase your problem-solving skills and how you’ve turned complaints into positive experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
