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For Companies At a Glance
- Tasks: Lead a dynamic team in our busy restaurant and bar, ensuring excellent customer service.
- Company: Join Away Resorts, a vibrant company transforming the Great British holiday experience.
- Benefits: Enjoy weekly pay, discounts, training, and exciting team events.
- Why this job: Kickstart your career in hospitality with opportunities for growth and development.
- Qualifications: Experience in fast-paced F&B environments and a passion for customer service.
- Other info: Embrace diversity and bring your unique self to work in a supportive environment.
The predicted salary is between 13 - 13 £ per hour.
Location: Appetree Country Park, Boston, Lincolnshire
Hours: Variable hours - some evenings and weekends required
Salary: £13.21 per hour - paid weekly!
What we need in a nutshell
We’re looking for an experienced team leader who loves being where the action is. You’ll be making everything run smoothly, leading shifts and getting stuck in yourself in our onsite restaurant and bar, making sure our guests want to come back again and again.
Who are we?
At Away Resorts we’re a growing company, shaking up the Great British holiday. Complete with 150-acres, Appletree Country Park is nestled in a naturally beautiful setting surrounded by wildlife and outstanding grounds, located in the beautiful Lincolnshire countryside.
What you’ll be doing
- Leading by example, you’ll be motivating a team of F&B assistants to provide excellent service to customers in our busy bar and restaurant.
- Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team.
- Managing rotas so that we always have the right level of cover.
- Identifying and sharing best practice with team, including upselling effectively.
- Helping to control margins by working alongside the FOH and kitchen teams to control food stock, minimise wastage and manage cleaning and other costs sensibly.
- Dealing with customer complaints and managing performance within your team.
- Helping to build a motivated team of F&B assistants who take pride in delivering delight, even when we’re exceptionally busy.
One more thing… holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you’ll need
If you feel you have the ability to lead a team with confidence in a busy environment and you can tick the following boxes, we want to hear from you:
- Previous experience in a fast‑paced and busy F&B environment.
- Experience of driving revenue – we can help you with training.
- A problem solver who can manage difficult situations well.
- A champion in delivering excellence in customer service with evidence of previous successes.
- Preferably a level 2 hygiene certificate but this is not a deal breaker as we can do this training on site.
It’s the icing on the cake if you have specific experience on a holiday park, but don’t worry if you don’t, we provide lots of training.
What we can offer you
This is the perfect role to kick start your career with Away Resorts and it can lead to many more opportunities and career progression if you want it to. We look after you with a great range of benefits, including:
- Training & Development
- Discounts in our onsite Restaurants & Shops
- Discounted Holidays across all our parks
- Team Events
- Reward and Recognition
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and we’ll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work!
Food & Beverage Team Leader in Boston employer: Away Resorts Ltd
Contact Detail:
Away Resorts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader in Boston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Away Resorts and Appletree Country Park. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or solved a problem. Be ready to share these stories during your interview to demonstrate that you can handle the fast-paced environment they’re looking for.
✨Tip Number 3
Show off your customer service prowess! Prepare to discuss how you've gone above and beyond for customers in previous roles. This is key for a Food & Beverage Team Leader, so make sure you highlight your ability to create memorable experiences for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team at Away Resorts. Don’t miss out on this opportunity to kickstart your career with us!
We think you need these skills to ace Food & Beverage Team Leader in Boston
Some tips for your application 🫡
Show Your Passion for F&B: When you're writing your application, let your love for food and beverage shine through! Share any experiences that highlight your enthusiasm for the industry and how you enjoy being in a busy environment.
Highlight Leadership Skills: We want to see how you've led teams in the past. Mention specific examples where you've motivated others, solved problems, or improved service. This will show us you're ready to take charge at Appletree Country Park!
Tailor Your Application: Make sure to customise your application to fit the role. Use keywords from the job description, like 'customer service' and 'team motivation', to demonstrate that you understand what we're looking for.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Away Resorts.
How to prepare for a job interview at Away Resorts Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Away Resorts and Appletree Country Park. Understand their values, mission, and what makes them unique in the holiday industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Food & Beverage Team Leader, you'll need to demonstrate your ability to lead a team in a busy environment. Prepare examples from your past experiences where you've successfully motivated a team, solved problems, or improved service quality. Be ready to discuss how you can apply these skills at Away Resorts.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and difficult situations. Think of specific instances where you've turned a negative experience into a positive one. This will highlight your problem-solving skills and commitment to excellent customer service, which is crucial for this role.
✨Be Ready to Discuss Revenue Driving Strategies
Since driving revenue is part of the job, come prepared with ideas on how to upsell effectively and manage costs. Share any previous experiences where you've contributed to increasing sales or managing stock efficiently. This will show that you're proactive and understand the business side of the role.