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- Tasks: Assist in managing food and beverage operations while leading a team to delight guests.
- Company: Sandy Balls Holiday Village offers unique holiday experiences in the beautiful New Forest.
- Benefits: Enjoy bonuses, discounts on holidays, and perks like life insurance and team events.
- Why this job: Join a fun-loving team that values diversity and creates unforgettable holiday memories for guests.
- Qualifications: Experience in team management and a passion for delivering exceptional service are essential.
- Other info: Be prepared to work during bank holidays as part of the holiday magic!
The predicted salary is between 24000 - 30000 £ per year.
Location:Sandy Balls Holiday Village, Fordingbridge, New Forest
Salary:Up to £30,000 per annum- DOE
Hours:Permanent 40-hour contract
What we need, in a nutshell
To assist the F&B Manager & Venue manager in leading a team of Holiday Hero’s to deliver a safe, efficient and profitable food and beverage operation whilst delivering delight to guests.
Who are we?
Sandy Balls Holiday Village is a world away from your day to day, with more trees than you can… well, shake a stick at. We have resident alpacas, a bush-craft school and forest laser tag, along with the usual holiday heroes of cycling and swimming. But New Forest holidays are also about tranquillity, which is why our Retreat spa and cosy, cottage-style lodges and caravans are here to help our guests unwind.
We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: http://www.awayresorts.co.uk
What you’ll be doing
Leading by example, you’ll be assisting the Venue Manager in overseeing all aspects of operation, ensuring guests receive a Market Leading level of service. To support leading and developing our Team Leaders and team members who consistently showcase our core values of being Amazing, Attentive, Lovers.
This includes:
- Lead shifts and take control of day-to-day operation.
- Ensure FOH and BOH standards are maintained and ensure team are suitably deployed and organised to complete required tasks.
- Deliver a service operation that exceeds our NPS target. Keep up to date with TripAdvisor comments and scores and communicate to wider team.
- Drive Revenue across all areas.
- Control of food margins through effective stock management and work alongside front of house and kitchen team to ensure effective stock controls.
- Maintain control of cleaning and disposable costs in line with budget, ensuring Health and Food Hygiene standards are maintained.
- Support Venue Manager and F&B Manager in development of team and provide coaching and support.
- Maintain all systems, procedures and documentation needed to conform to Health and Safety.
- Ensure all accident and incident reporting is completed in full with sufficient evidence. Be able to explain and train process to wider team
Skills, experience and qualities you’ll need
We are looking for an Assistant Venue Manager that can help create an environment where a team thrive, and our guests can sit back and take away memories that will last a lifetime:
- Manage, lead, train and motivate a team to deliver delight
- Support and oversee the smooth running of the bar and restaurant, the preparation for service, as well as overseeing service and supervising the after-service duties.
- Maximise sales whilst driving profitable growth with care and flair
- Carryout regular stock takes and order, as necessary.
- Handle deliveries and ensure health and safety regulations are always enforced
- Oversee and contribute to any project work as part of the upcoming development
It’s about your values too. We have a can-do, fun-loving, people-centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – have a read about it onour website and decide if it describes you.
One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
What we can offer you
- Bonus Scheme
- Discounted Employee Benefit – Perkbox
- Enhanced Family Benefit
- Life Insurance
- Discounts on Away Resorts Holidays for you and your friends & family
- On Park Discounts
- Awards and recognition
- Team Events
Our Promise to You
Holiday Heroes come with all sorts of different super-powers, and we welcome them all!
We embrace diversity, inclusion and equal opportunities. From our investors to our teams we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. Afterall, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts check us out atwww.awayresorts.co.uk/careers .
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Assistant Venue Manager employer: Away Resorts Ltd
Contact Detail:
Away Resorts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Venue Manager
✨Tip Number 1
Familiarise yourself with the unique offerings of Sandy Balls Holiday Village. Understanding the specific attractions and services they provide will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and develop team members will resonate well with the values of being Amazing, Attentive, and Lovers.
✨Tip Number 3
Research the latest trends in food and beverage operations, particularly in holiday settings. Being able to discuss innovative ideas for enhancing guest experiences can set you apart from other candidates.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
We think you need these skills to ace Assistant Venue Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Venue Manager. Highlight your relevant experience in managing teams and delivering excellent customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, experience in food and beverage operations, and any relevant achievements that demonstrate your capability to exceed targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your alignment with the company’s values. Mention specific examples of how you've led teams or improved service standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Away Resorts Ltd
✨Show Your Leadership Skills
As an Assistant Venue Manager, you'll be expected to lead a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve goals. Share specific examples of how you handled challenges and supported your colleagues.
✨Understand the Company Culture
Familiarise yourself with the values of Sandy Balls Holiday Village, particularly their focus on being Amazing, Attentive, and Lovers. During the interview, demonstrate how your personal values align with theirs and how you can contribute to creating a positive environment for both guests and staff.
✨Know Your Numbers
Be ready to discuss financial aspects such as revenue generation, stock management, and cost control. Prepare examples of how you've successfully managed budgets or improved profitability in previous roles, as this will show your understanding of the business side of the operation.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult guests or managing a busy service period. Think through potential scenarios in advance and outline your approach to problem-solving and maintaining high service standards.
