Assistant Supports & leisure Manager
Assistant Supports & leisure Manager

Assistant Supports & leisure Manager

Woodhall Spa Full-Time 22800 - 33900 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the swimming pool and oversee exciting leisure activities for guests.
  • Company: Join a dynamic team at Retallack Resort & Spa, a luxury holiday destination.
  • Benefits: Enjoy competitive salary, discounts on holidays, and career development opportunities.
  • Why this job: Be part of a fun-loving team making holidays unforgettable for guests.
  • Qualifications: Must have NPLQ and PPO qualifications, plus great leadership skills.
  • Other info: Flexible working hours with potential for career growth in a vibrant environment.

The predicted salary is between 22800 - 33900 £ per year.

Overview

Location: Retallack Resort & Spa, Cornwall TR9 6DE

Hours: 40 hours per week

Salary: £28,350 per annum

What We Are Looking For

We have a brilliant opportunity for an experienced Sports and Leisure enthusiast, where you can use your wealth of knowledge daily. We are looking for self-motivated, driven individuals with a strong focus and track record of delivering and compelling customer experience and exceeding targets.

Who are we?

We’re a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. Retallack Resort and Spa is a luxury spa resort and a lively watersports hub, wrapped up in a stunning countryside location close to the North Cornish coast. Want to find out more about our holidays? Check out our website: http://www.awayresorts.co.uk.

The Nitty Gritty Of What You’ll Be Doing

Working as part of our slightly bonkers team of holiday heroes, you will oversee the management of the swimming pool with the Sports and Leisure Manager, and all the other fantastic leisure activities we have to offer. You’ll be looking after everyone’s safety, ensuring your areas of responsibility are safe, clean and meeting legal requirements and NOP’s. The role offers the successful candidate the opportunity to be a crucial part of the business and contribute to the continual growth and development of the complex.

You’ll also be leading by example: being incredibly friendly, answering guests’ questions and contributing wherever needed. This is a great opportunity for someone who is seeking a challenge and to enhance their career to the next level. Holidays may require working on weekends and bank holidays.

Skills, Experience And Qualities You’ll Need

There’s plenty of training, but what we require you to already have:

  • A current NPNQ (National Pool Lifeguard Qualification)
  • A current PPO (Pool Plant Operations) qualification
  • Great interpersonal skills – you’ll need to be assertive as well as friendly
  • Proven leadership skills

It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers.

If your application is successful, you’ll have to apply for an Enhanced DBS. We need to be happy that this, together with other information we may request, is all in order before you can join the team.

Nice To Have But Not Essential

  • NPMQ (National Pool Management Qualification)
  • Trainer/assessor qualifications
  • Experience in the hospitality sector
  • First Aid Qualification

What We Can Offer You

  • Pension scheme – Plan for your future.
  • Up to 50% Discounts on Away Resorts holidays.
  • 20% On-park discounts – Enjoy the best of what we offer.
  • Team Incentives – Your hard work won’t go unnoticed.
  • Holiday Hero Menu – Discounted meals on-park.
  • Life Insurance – For peace of mind.
  • Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
  • Holiday Buy Scheme – Flexibility to suit your lifestyle.
  • Help @ Hand Scheme – Wellbeing support when you need it.
  • Perk Box – Exclusive discounts and benefits.
  • Career Development – We nurture talent and promote from within.

How to Apply

Click on the Apply Now button. If you’re new to our website, you’ll be prompted to register. If you’ve already registered, you can simply log in, complete your details and send us your best version of you (e.g., CV or other format that tells your story).

Good Luck!

#INDHP

#J-18808-Ljbffr

Assistant Supports & leisure Manager employer: Away Resorts Ltd

At Retallack Resort & Spa, we pride ourselves on being a vibrant and supportive employer, offering a unique opportunity to work in a stunning countryside location while contributing to an award-winning holiday experience. Our team culture is centred around fun, camaraderie, and a commitment to exceptional customer service, with ample opportunities for career development and personal growth. Enjoy fantastic benefits including generous discounts, a pension scheme, and a focus on employee wellbeing, making us an excellent choice for those looking to thrive in the leisure and hospitality sector.
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Contact Detail:

Away Resorts Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Supports & leisure Manager

✨Tip Number 1

Get to know the company vibe! Before your interview, check out Retallack Resort & Spa's website and social media. Understanding their culture will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with their need for a friendly, customer-focused leader.

✨Tip Number 3

Show off your passion! During the interview, share specific examples of how you've created amazing experiences in previous roles. This will highlight your enthusiasm for sports and leisure management.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds.

We think you need these skills to ace Assistant Supports & leisure Manager

National Pool Lifeguard Qualification (NPNQ)
Pool Plant Operations qualification (PPO)
Interpersonal Skills
Leadership Skills
Safety Management
Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Hospitality Experience
First Aid Qualification
Teamwork
Adaptability
Assertiveness

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for sports and leisure shine through in your application. We want to see how your love for the industry can translate into a fantastic experience for our guests!

Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, especially your NPNQ and PPO. We’re looking for specific skills that match what we need, so don’t hold back on showcasing them!

Be Personable: Since we value great interpersonal skills, use your application to demonstrate your friendly and assertive nature. A little personality goes a long way in making your application stand out!

Apply Through Our Website: Remember to apply through our website! It’s super easy – just register or log in, fill in your details, and send us your best version of you. We can’t wait to hear from you!

How to prepare for a job interview at Away Resorts Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of swimming pool management and leisure activities. Familiarise yourself with the legal requirements and safety protocols, as well as the specific offerings at Retallack Resort & Spa. This will show that you're not just passionate but also well-informed.

✨Show Off Your People Skills

Since this role is all about delivering a fantastic customer experience, be ready to demonstrate your interpersonal skills. Think of examples where you've successfully led a team or resolved guest issues. A friendly, assertive attitude will go a long way in making a great impression.

✨Embrace the Company Culture

Research Away Resorts and their ethos of being 'Attentive Amazing Lovers'. During the interview, reflect this culture in your answers. Share how your values align with theirs and how you can contribute to their fun-loving, people-centred environment.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving and leadership abilities. Think about past experiences where you had to ensure safety or manage a busy environment. Practising these scenarios will help you articulate your thought process clearly during the interview.

Assistant Supports & leisure Manager
Away Resorts Ltd

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