At a Glance
- Tasks: Carry out maintenance and repairs to enhance customer experiences at our holiday resort.
- Company: Join a vibrant team at Tattershall Lakes, a stunning lakeside paradise.
- Benefits: Enjoy discounts on holidays, meals, and a pension scheme for your future.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real difference in a fun environment while developing your skills.
- Qualifications: Experience in maintenance, great customer service, and teamwork skills required.
The predicted salary is between 26507 - 26507 £ per year.
Holiday Home Aftersales (Maintenance and Grounds) Salary: £26,507.98 Job type: Permanent, Full Time (40hrs)
What We Are Looking For
Reporting to the Aftersales Manager, you will be required to carry out general maintenance and repairs in line with company policy to improve customer and owner experience and working to the needs of the business.
What We Can Offer You
- Pension scheme – Plan for your future.
- Up to 50% Discounts on Away Resorts holidays – because you deserve amazing getaways too.
- 20% On-park discounts – Enjoy the best of what we offer.
- Team Incentives – Your hard work won’t go unnoticed.
- Holiday Hero Menu – Enjoy delicious meals with discounted food options on-park.
- Life Insurance – For peace of mind.
- Enhanced Maternity/Paternity Pay – After two years with us, we’ve got you covered.
- Holiday Buy Scheme – Flexibility to suit your lifestyle.
- Help @ Hand Scheme – Wellbeing support when you need it.
- Perk Box – Exclusive discounts and benefits.
- Career Development – We believe in nurturing talent and promoting from within.
Who are we?
Nestled in the stunning Lincolnshire countryside, Tattershall Lakes is a 400-acre lakeside paradise bursting with life and adventure. From paddleboarding to jet skis, waterskiing, fishing, aqua park, archery, high ropes, zip wire, an indoor and outdoor “lido” pool. We also have 5 different bars and restaurants including a rooftop bar overlooking our stunning waterskiing lake and an over 18's cocktail bar/venue. Add that to our live entertainment offering and special event weekends including our “Rock the Lakes weekend” and a full offering of events every week in the summer holidays. Our resort is a haven for families, couples, and their four-legged friends and for those that wish can simply kick back and enjoy the tranquillity; there is literally something for everyone.
What You Will Be Doing
- Ensuring that all Holiday Home sales stock snagging is completed to the expected standard.
- Pre handover jobs are completed prior to the new owner taking over.
- Owner jobs are completed within expected time scales, and to a high standard; all jobs to be signed off with a full report so this can be communicated to the owner.
- Completing warranty jobs as required when parts are sent in by Holiday Home Suppliers.
- Installing addition bases, using approved pitch improvement plan, erecting the sheds Addition & Centurion and to put on to base liaising directly with the owner if required.
- Delivering inventories to owner units and other large items.
- Ensuring that all maintenance work that is carried out is in line with the Health & Safety policy to maintain the safety of all team members, guests, and owners at all times.
- Ensuring the good working order of all equipment and plan, prepare and implement a maintenance schedule to keep all in good working order and to be serviced in line with the Health & Safety policy.
Skills, Experience And Qualities You’ll Need
- Ideally have experience within a maintenance trade.
- Have experience of providing quality standard of work.
- Be experienced in the use of maintenance equipment.
- Great customer service skills.
- Able to work under pressure.
- Good communicator.
- Be able to work as part of a team.
- Have a full driving licence.
Our Promise to You
Holiday Heroes come with all sorts of different superpowers, and we welcome them all! We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!
Want to join our team? Here’s how to apply
If you’re new to our website we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you. Good luck!
After Sales Maintenance Assistant employer: Away Resorts Ltd
Away Resorts Ltd offers an exciting opportunity for a Seasonal Kitchen Assistant at Tattershall Lakes, where you can thrive in a vibrant and fast-paced environment. With a strong focus on employee growth, we provide comprehensive training and a supportive work culture that values passion and positivity. Enjoy unique benefits such as discounts on holidays across all parks and regular incentives, making this role not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land After Sales Maintenance Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tattershall Lakes. Familiarise yourself with their values and what makes them unique. This will help you connect better during the conversation.
✨Tip Number 2
Show off your skills! When you get the chance, highlight your maintenance experience and customer service skills. Use specific examples from your past work to demonstrate how you can contribute to improving the owner experience.
✨Tip Number 3
Be ready for questions! Think about how you would handle various maintenance scenarios or customer interactions. Practising your responses can help you feel more confident and prepared.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re genuinely interested in joining our team at Tattershall Lakes!
We think you need these skills to ace After Sales Maintenance Assistant
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight any relevant maintenance experience you have. We want to see how your skills can improve our customer and owner experience, so don’t hold back!
Be Personable:Great customer service is key for us! Use your application to showcase your communication skills and how you work well in a team. We love a friendly vibe!
Tailor Your Application:Read through the job description carefully and tailor your application to match what we’re looking for. Mention specific tasks or responsibilities that resonate with your experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy – just register or log in, fill out your details, and send us your best version of you. We can’t wait to hear from you!
How to prepare for a job interview at Away Resorts Ltd
✨Know Your Maintenance Basics
Brush up on your maintenance skills and knowledge before the interview. Be ready to discuss specific tools and techniques you've used in past roles, as well as any relevant health and safety practices. This will show that you’re not just a good communicator but also technically savvy.
✨Showcase Your Customer Service Skills
Since this role involves interacting with owners and guests, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond to ensure satisfaction. This will highlight your ability to enhance the customer experience.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team environment. Share examples of how you’ve collaborated with others to complete projects or solve problems. This will align with the company’s emphasis on teamwork and community.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the maintenance schedule, team dynamics, or opportunities for career development. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
