At a Glance
- Tasks: Lead and motivate a team to ensure sparkling guest accommodation.
- Company: Join Away Resorts, where fun and creativity meet in a vibrant holiday environment.
- Benefits: Earn £13.00 per hour, enjoy discounted holidays, and receive training and development.
- Other info: Embrace diversity and bring your unique self to work!
- Why this job: Be the reason guests say 'Wow!' when they enter their holiday home.
- Qualifications: Experience in team leadership and housekeeping is essential.
Hours of work
Seasonal Contract - Variable hours
Weekend availability required
Salary
£13.00 per hour - Paid weekly!
What we need in a nutshell
We want our team of cleaners to be well-managed and motivated, so that our guest accommodation is so clean that when guests open the door to it, we can hear them say “Wow!”
Who we are
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show‑stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.
We need you to be the person who delivers delight by managing and motivating a team of cleaners. That feeling that guests get when they first open the door is up to you and your team, and the love you have put into making their accommodation sparkle. It sets the standard for a great holiday.
What you’ll be doing
Working as part of our slightly bonkers team of holiday heroes, you will be making sure accommodation is sparkling and ready for new guests on changeover days, and you will be confidently trouble‑shooting any problems that arise.
This will include:
- Managing and motivating your team of cleaners
- Keeping on top of changeover day logistics – noting late bookings and changes, and preparing towel packs, dishwasher tablets and all the other essentials of a happy holiday
- Making sure all the accommodation is ready on time with everything in place
- Resolving guest issues in a way that makes them feel good
- Working together with other team leaders and the wider park team to ensure our guests have the perfect holiday
And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person.
One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you’ll need
We’ll provide training, but you must:
- Have experience of leading a team
- Have experience in a housekeeping role so that you know how this vital role works
- Have a friendly and helpful attitude - delightful when you meet guests and good at communicating with your team.
- Be an organiser, with an eye for the important little details
- Be comfortable working to tight deadlines as part of a busy team
It’s about your values too. We have a can‑do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about ithereand decide if it describes you.
Nice to have but not essential
- Experience of working at a holiday park
What we can offer you
- Training and Development
- Reward and Recognition
- Discounted holidays on Away Resorts for you and your family & Friends
- Employee Assistant Program
- Team Events
- Uniform Provided
Our Promise to You
Holiday Heroes come with all sorts of different superpowers, and we welcome them all!
We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want you to bring your whole self to work!
Want to join our team? Here’s how to apply
Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, check us out atwww.awayresorts.co.uk/careers .
Accommodation Team Leader in Hayle employer: Away Resorts Ltd
At Away Resorts, we pride ourselves on being more than just a holiday company; we are a vibrant community where every team member plays a crucial role in creating unforgettable experiences for our guests. As an Accommodation Team Leader, you will benefit from comprehensive training, employee recognition programmes, and discounted holidays for you and your loved ones, all within a fun-loving and inclusive work culture that celebrates diversity and encourages personal growth. Join us in making every guest's stay magical while enjoying the perks of working in a dynamic environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Team Leader in Hayle
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Away Resorts Ltd are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Accommodation Team Leader in Hayle
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Away Resorts Ltd.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Away Resorts Ltd. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Away Resorts Ltd
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
