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- Tasks: Lead a dynamic cleaning team to ensure guest accommodation is spotless and exceeds expectations.
- Company: Join Away Resorts, where we create unforgettable holiday experiences for our guests.
- Benefits: Enjoy a bonus scheme, discounts on holidays, life insurance, and recognition awards.
- Why this job: Be part of a fun-loving team that values people and delivers joy to guests every day.
- Qualifications: Management experience in a fast-paced environment and a passion for leading teams.
- Other info: Flexibility to work during holidays is essential; training will be provided.
The predicted salary is between 24000 - 32000 £ per year.
Hours:40 hours per week – Permanent Contract
Salary:Up to £32,000 DOE
What we need in a nutshell
Our accommodation needs to be so clean that when guests open the door to it, we can hear them say “Wow!” To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team.
Some of the background
We’re not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.
We need you to be the person who delivers delight by ensuring that our guests’ accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work.
The nitty gritty of what you’ll be doing
Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests’ holiday experience and your role will involve:
- Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.
- Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.
- Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.
- Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.
- Shape the Future: Contribute to the park’s strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.
- Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.
- Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.
One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays too.
Skills, experience and qualities you’ll need
We’ll provide training, but you must:
- Have management experience in a practical, time-pressured environment
- Have a leadership style that is open, approachable but that commands respect
- Be able to plan and organise the workload, training and management of a large team
- Previous Accommodation Manager experience in a holiday park
It’s about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes’ mantra of Attentive Amazing Lovers – if that’s fired up your curiosity, have a read about it here and decide if it describes you.
What we can offer you
This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including:
- Bonus Scheme
- Enhanced Family Benefit
- Life Insurance
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
Want to join our team? Here’s how to apply
Click on the Apply Now button. If you’re new to our website, we’ll prompt you to register. If you’ve already registered, you can simply log in. Then complete your details and send us your best version of you.
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Accommodation Manager employer: Away Resorts Ltd
Contact Detail:
Away Resorts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Familiarise yourself with the unique ethos of our company. Understanding our 'Attentive Amazing Lovers' mantra will help you align your leadership style with our values, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your problem-solving skills and ability to motivate others will set you apart.
✨Tip Number 4
Showcase your understanding of budget management and cost-saving initiatives. Being able to demonstrate your financial acumen will resonate well with our focus on efficiency and excellence.
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Accommodation Manager. Highlight your management experience and ability to lead a team in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership style, problem-solving abilities, and any relevant experience in a holiday park or similar environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent guest experiences. Mention specific examples of how you've successfully managed teams and improved accommodation standards in previous roles.
Showcase Your Values: In your application, convey how your personal values align with the company's ethos. Use phrases from their mantra, 'Attentive Amazing Lovers', to demonstrate that you resonate with their culture and approach to guest service.
How to prepare for a job interview at Away Resorts Ltd
✨Show Your Leadership Skills
As an Accommodation Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Emphasise Guest Experience
Highlight your understanding of the importance of guest satisfaction. Be ready to discuss strategies you've implemented to enhance guest experiences in previous roles, especially in accommodation settings.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific instances where you've resolved guest concerns or improved processes, and be prepared to share these stories during the interview.
✨Understand the Company Culture
Familiarise yourself with the company's ethos and values, particularly their focus on fun and people-centred service. Be ready to explain how your personal values align with theirs and how you can contribute to their unique culture.
