Restaurant Manager in Surrey

Restaurant Manager in Surrey

Surrey Full-Time 30000 - 40000 £ / year (est.) No working from home possible
A&W Canada

At a Glance

  • Tasks: Lead a fun team, manage restaurant operations, and ensure excellent customer service.
  • Company: Join A&W, a brand committed to great food and community impact.
  • Benefits: Flexible schedules, competitive pay, and valuable skills development.
  • Other info: Be part of a team that values respect, innovation, and community.
  • Why this job: Make a difference in fast food while enjoying a vibrant work culture.
  • Qualifications: Experience in leadership and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Be part of a mature, fun leadership team and excel your career with A&W! A&W takes pride in offering our employees a working environment that is based on respect and listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun and experienced leader who loves A&W as much as they love leading a diverse team from their local community!

The Restaurant Manager/Assistant Manager duties include, but are not limited to:

  • Managing the staff to help maintain and achieve restaurant targets and standards
  • Monitoring and controlling labour costs and food costs
  • Working as a team with co-workers to achieve service times
  • Coaching the staff to provide excellent customer service representative of the A&W brand
  • Spending time every shift on the floor supporting and working with employees
  • Ensuring all food safety regulations are followed
  • Hiring, retaining, and terminating employees
  • Assisting with inventory management
  • Other duties which involve the day to day operation of a fast food restaurant

Working Conditions:

  • Working in a fast-paced environment
  • Working in a diverse environment with many different personalities and attitudes
  • Working together as partners, as a cohesive unit with co-workers
  • Working with hot products and equipment
  • Working with cleaning materials and chemicals
  • Working in a noisy environment
  • Working with sharp objects (knives, slicers, etc.)
  • Use of portable or step ladder may be required

Physical Requirements:

  • This position requires the employee to stand for an extended period of time (up to 8 hours)
  • Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
  • Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
  • Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times
  • Maintaining good personal hygiene and appropriate uniform
  • Having the capacity to handle stressful situations

Why work at A&W?

We pride ourselves on our food. We’re on a journey to source simple, great-tasting ingredients, farmed with care. Good food makes good food, but there is more to our story than that. We’re all about doing the right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our community. We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need.

You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.

We pay a competitive wage. As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work. We can’t wait to tell you all about them.

Requirements: Eligible to work in Canada.

Company Information: Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with natural cane sugar and all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community, and environment.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

Restaurant Manager in Surrey employer: A&W Canada

A&W is an exceptional employer that prioritises a positive work culture and employee growth, offering flexible schedules to accommodate your life outside of work. As a Shift Supervisor, you'll not only lead a dedicated team in delivering outstanding guest experiences but also gain valuable skills in communication and customer service while contributing to meaningful community initiatives. With a commitment to innovation and sustainability, A&W fosters an environment where you can thrive and make a real impact.

A&W Canada

Contact Details:

A&W Canada Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Manager in Surrey

Tip Number 1

Get to know the A&W brand inside out! Familiarise yourself with their values, menu, and community initiatives. This way, when you walk into that interview, you can show them just how passionate you are about being part of their team.

Tip Number 2

Network like a pro! Reach out to current or former A&W employees on LinkedIn or at local events. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re genuinely interested in joining the crew!

Tip Number 3

Prepare for situational questions! Think about how you’d handle various scenarios in a fast-paced restaurant environment. Practising your responses will help you feel more confident and ready to impress during the interview.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about landing that Restaurant Manager role with A&W!

We think you need these skills to ace Restaurant Manager in Surrey

Leadership Skills
Team Management
Customer Service Skills
Cost Control
Food Safety Regulations
Inventory Management
Coaching and Training

Some tips for your application 🫡

Show Your Passion for A&W:When you're writing your application, let your love for A&W shine through! Share why you’re excited about the brand and how you connect with our values. We want to see that you’re not just looking for a job, but that you genuinely want to be part of our team.

Highlight Your Leadership Skills:As a Restaurant Manager, you'll be leading a diverse team, so make sure to showcase your leadership experience in your application. Talk about times you've successfully managed a team, coached staff, or improved service standards. We love hearing about your past successes!

Be Specific About Your Experience:Don’t just list your previous jobs; dive into the details! Mention specific achievements, like how you managed costs or improved customer satisfaction. This helps us see how your experience aligns with what we’re looking for at A&W.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re serious about joining the A&W family!

How to prepare for a job interview at A&W Canada

Know Your A&W

Before the interview, dive deep into A&W's values and mission. Familiarise yourself with their commitment to quality ingredients and community impact. This will show your genuine interest in the brand and help you connect with the interviewers.

Showcase Your Leadership Style

As a potential Restaurant Manager, it's crucial to demonstrate your leadership skills. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and supporting staff to achieve targets while maintaining a fun work environment.

Prepare for Scenario Questions

Expect questions about handling stressful situations or managing diverse personalities. Think of specific scenarios from your previous experience where you resolved conflicts or improved team performance, and be ready to share those stories.

Ask Insightful Questions

At the end of the interview, ask questions that reflect your understanding of the role and the company culture. Inquire about their Climate Goals or how they celebrate employee achievements. This shows you're not just interested in the job, but also in contributing to A&W's mission.