At a Glance
- Tasks: Lead a fun team, manage restaurant operations, and ensure excellent customer service.
- Company: Join A&W, a brand committed to great food and community impact.
- Benefits: Flexible schedules, competitive pay, and valuable skills development.
- Other info: Be part of a company that values sustainability and community support.
- Why this job: Make a difference in fast food while enjoying a vibrant work culture.
- Qualifications: Experience in leadership and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Be part of a mature, fun leadership team and excel your career with A&W! A&W takes pride in offering our employees a working environment that is based on respect and listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun and experienced leader who loves A&W as much as they love leading a diverse team from their local community!
The Restaurant Manager/Assistant Manager duties include, but are not limited to:
- Managing the staff to help maintain and achieve restaurant targets and standards
- Monitoring and controlling labour costs and food costs
- Working as a team with co-workers to achieve service times
- Coaching the staff to provide excellent customer service representative of the A&W brand
- Spending time every shift on the floor supporting and working with employees
- Ensuring all food safety regulations are followed
- Hiring, retaining, and terminating employees
- Assisting with inventory management
- Other duties which involve the day to day operation of a fast food restaurant
Working Conditions:
- Working in a fast-paced environment
- Working in a diverse environment with many different personalities and attitudes
- Working together as partners, as a cohesive unit with co-workers
- Working with hot products and equipment
- Working with cleaning materials and chemicals
- Working in a noisy environment
- Working with sharp objects (knives, slicers, etc.)
- Use of portable or step ladder may be required
Physical Requirements:
- This position requires the employee to stand for an extended period of time (up to 8 hours)
- Occasionally must lift heavy boxes when dealing with product inventory (max 50 lbs.)
- Engaging in repetitive tasks such as preparing/assembling orders and products and regular cleaning of restaurant facility
- Must always be mentally alert to ensure the safety of yourself, co-workers, and guests at all times
- Maintaining good personal hygiene and appropriate uniform
- Having the capacity to handle stressful situations
Why work at A&W?
We pride ourselves on our food. We’re on a journey to source simple, great-tasting ingredients, farmed with care. Good food makes good food, but there is more to our story than that. We’re all about doing the right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our community. We know you’ve got a life outside of work. That’s why we offer flexible schedules so you can work as much or as little as you need.
You’ll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
We pay a competitive wage. As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They’re one part of the secret sauce that makes A&W such an awesome place to work. We can’t wait to tell you all about them.
Requirements:
Eligible to work in Canada
Company Information:
Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with natural cane sugar and all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community, and environment.
Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.
Assistant Manager in Surrey employer: A&W Canada
A&W is an exceptional employer that prioritises a positive work culture and employee growth, offering flexible schedules to accommodate your life outside of work. As a Shift Supervisor, you'll not only lead a dedicated team in delivering outstanding guest experiences but also gain valuable skills in communication and customer service while contributing to meaningful community initiatives. With a commitment to innovation and sustainability, A&W fosters an environment where you can thrive and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Surrey
✨Tip Number 1
Get to know the A&W vibe! Before your interview, pop into a local restaurant and soak up the atmosphere. Chat with staff and customers to understand what makes A&W special. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've successfully managed a team or resolved conflicts. A&W values strong leaders, so be ready to share how you can motivate and support your future team.
✨Tip Number 3
Be prepared for a fast-paced chat! A&W is all about quick service and teamwork, so expect questions that test your ability to think on your feet. Practice answering situational questions that highlight your problem-solving skills and ability to thrive under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the A&W family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Assistant Manager in Surrey
Some tips for your application 🫡
Show Your Passion for A&W:When you're writing your application, let your love for A&W shine through! Share why you’re excited about the brand and how you connect with our values. We want to see that you’re not just looking for a job, but that you genuinely want to be part of our team.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a diverse team, so make sure to showcase your leadership experience in your application. Talk about times you've successfully managed a team or improved service standards. We love hearing about your coaching moments!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects the skills we value in our fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what makes A&W a great place to work!
How to prepare for a job interview at A&W Canada
✨Know the A&W Brand
Before your interview, take some time to really understand what A&W stands for. Familiarise yourself with their values, mission, and recent initiatives like their commitment to sustainability. This will show that you’re genuinely interested in the company and can align with their goals.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can motivate and coach staff to deliver excellent customer service.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced environment of a restaurant, think about how you handle stress and multitasking. Be prepared to answer situational questions that assess your ability to maintain composure under pressure. You might even want to practice some role-playing scenarios with a friend.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how A&W measures success in their restaurants. This not only shows your interest but also helps you gauge if this is the right fit for you.