At a Glance
- Tasks: Provide top-notch support for SAP B1 users and troubleshoot system issues.
- Company: Join Avtron, a global leader in power test equipment with a customer-first approach.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to grow in a skilled team with excellent training and career advancement.
- Why this job: Make a real impact by enhancing ERP operations and supporting global users.
- Qualifications: Degree in Computer Science or relevant field; 2+ years of SAP B1 support experience.
The predicted salary is between 35000 - 45000 £ per year.
Background to the Company
Avtron is the global leader in power test equipment and specialises in the manufacture of Dynamometers and Load Banks. We are experienced in working with and satisfying multi-national organizations, utilities, and government departments, as well as specialist companies involved in mission‑critical, OEM, service, plant hire, and power generation. Customer service always takes top priority. We are always available to speak with our customers, sharing our experience across all aspects of testing and test equipment, both before delivery and at any time in the years that follow. There are no limits, and no detail is too small to warrant our interest and help. Our own purpose‑built factory is well equipped with modern computer‑aided design and manufacturing facilities. We are enthusiastic, highly skilled, and have in place the necessary management and ISO9001 quality systems to ensure that we meet our customers' needs, right first time, on time, every time.
Main Purpose of the Job
The SAP Business One (SAP B1) Onsite Support Analyst is responsible for providing first‑ and second‑level support to SAP B1 users worldwide. This role ensures smooth daily ERP operations, resolves user issues, supports business processes, and collaborates with technical teams on system enhancements and improvements.
Key Responsibilities
- Provide onsite support for SAP B1 users (Finance, Sales, Purchasing, Inventory).
- Manage user accounts, authorizations, and role assignments.
- Troubleshoot system issues and resolve support tickets within SLAs.
- Manage user access, authorizations, and system configurations.
- Develop reports (SQL / Crystal Reports preferred).
- Support system upgrades, testing, and process improvements.
- Maintain system documentation, user guides, and SOPs.
- Coordinate with external SAP partners when necessary.
Training and User Guidance
- Conduct end‑user training sessions.
- Provide onboarding training for new employees.
- Promote best practices in SAP B1 usage.
Qualifications
- Degree in Computer Science, engineering or relevant field.
Proven Skills
- 2+ years of hands‑on SAP B1 support experience.
- Strong knowledge of core SAP B1 modules.
- Basic SQL knowledge (MS SQL / HANA). Experience in manufacturing environments is a plus.
Preferred
- Knowledge of SAP B1 add‑ons and integrations.
- Excel Power Query and Power Pivot.
Personal Qualities
- Excellent diagnostic and problem‑solving skills.
- Excellent communication ability.
- Outstanding organisational and time‑management skills.
Business Analyst employer: Avtron Power Solutions
Avtron is an exceptional employer, offering a dynamic work environment where innovation and customer service are at the forefront. With a strong focus on employee development, we provide ample opportunities for growth and training, particularly in SAP B1 support, ensuring that our team members are equipped to excel in their roles. Located in a purpose-built factory with state-of-the-art facilities, employees benefit from a collaborative culture that values every detail and fosters a commitment to quality and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Avtron Power Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Avtron Power Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Avtron Power Solutions!
✨Direct Apply to Avtron Power Solutions
Let's not forget to apply directly through the Avtron Power Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Avtron Power Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Avtron Power Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Avtron Power Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
