Support Worker

Overview

Support Worker – Community

Location: Inverness, community based with travel around the area

Salary: £12.60 per hour

Hours: Zero hours, as and when required

Contract: Casual

Registration with the Scottish Social Service Council (SSSC) required within 3 months of starting the role

Do you love helping people in need? Are you looking for a rewarding role that could kick start your career in the health and social sector?

We are looking for a passionate and enthusiastic person with great people skills to join our Health and Local Crisis Response service as a Service Support Worker. If you have a caring, patient, and helpful nature you could make a tangible difference to someone\\\’s life. No professional experience? No problem. If you can make someone feel cared for and comfortable then you\\\’d be a perfect fit for us.

Responsibilities

• Providing practical and emotional support (telephone calls, welfare checks, shopping, etc.) and guidance to service users
• Providing Personal Care to service users
• Promoting the health and safety of service users by checking and monitoring, contributing to the Risk Assessment process, and being familiar with emergency procedures while respecting individual dignity, choice and rights
• Liaising with health, housing and other professionals to ensure that the needs of the service user are consistently met
• Supporting service users to develop or maintain social contacts and activities and to meet emotional needs
• Assessing service users\\\’ needs, completing and following a support plan for the individual
• Supporting service users in the weeks after hospital discharge or to prevent readmission
• Taking someone to a hospital appointment or picking up prescriptions and shopping

Requirements / Qualifications

• Have the Right to Work in the UK. Sponsorship is not available for this role
• Knowledgeable of services provided by the NHS and Social Care
• Ability to improve service quality for the benefit of users
• Professional, able to deal with queries in a diplomatic and confidential manner
• Flexible. Working hours outside the norm may be required

Benefits

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days
• Pension scheme: Up to 6% contributory pension
• Flexible working: We do our best to accommodate your preferred work style
• Learning & Development: Wide range of career opportunities + comprehensive learning
• Discounts: Access to Blue Light Discount Card and employee benefits platform
• Wellbeing Support: Access to mental health and wellbeing assistance
• Team Working: Support our mission in a collaborative team
• Cycle2Work: Lease a bicycle through the scheme
• Season ticket loan: Interest-free loan for commuting expenses

Closing date for applications is 23:59 on 11 November 2025.

At The British Red Cross, we pride ourselves on our diverse workforce and an inclusive environment for all staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting and the support of our internal networks for equality and inclusion.

Together, we are the world\\\’s emergency responders

Highland, Scotland, United Kingdom 1 day ago